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Brayola Reviews

4.2 Rating 5,415 Reviews
80 %
of reviewers recommend Brayola
4.2
Based on 5,415 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Brayola Reviews
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Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025
Terry
Brayola 5 star review on 20th May 2021
Robert Fjellin
Brayola 5 star review on 20th May 2021
Robert Fjellin
Brayola 5 star review on 18th May 2021
Anonymous
Brayola 5 star review on 2nd May 2021
Geraldine Alexander
Brayola 5 star review on 20th March 2021
Janice Bynem
Brayola 5 star review on 19th February 2021
Anonymous
2
Anonymous
Anonymous  // 01/01/2019
I returned 3 bras the next day after I received them and have had difficulty getting a refund after many texts to your company. I would like a telephone contact. Will not do business with you again
Helpful Report
Posted 4 years ago
These are comfortable and supportive bras.
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Posted 4 years ago
The most comfortable bra I've owned yet. Love it!!
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Posted 4 years ago
Their bras and sales are fantastic! Their returns process needs fine tuning but other than that theyโ€™re great!
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Posted 4 years ago
I was very happy with the yoga pants I ordered. Excellent product.Love to wear the pants so comfy. Excellent service. Shipped to me in a short time. Gina
Helpful Report
Posted 4 years ago
Love the color and the fit.
Helpful Report
Posted 4 years ago
There was a mix up in a few items I returned, where the packing slips were not placed in the correct return envelopes. The items were not refunded to me properly. I wrote to customer service to explain the problem and all was resolved in an efficient and timely manner.
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Posted 4 years ago
Nice bra...fits good and is comfortable.
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Posted 4 years ago
Very good, Iโ€™ve ordered probably 20 bras in the last 2 years. Di I finally get a free one?....
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Posted 4 years ago
Whenever I am ready for new bras, I always turn to Brayola. Your company gives great customer service, and offers a large selection of bras in multiple styles, sizes, and colors. Shipping is fast and efficient. You also make it easy and hassle-free to return and item if necessary.
Helpful Report
Posted 4 years ago
The bra was good quality but went by measurements and when received and tried on, the bra was to big. It was even to big for my daughter whose bigger than me. Then tried to return and couldn't. U say fast and easy return and that's a lie. Don't appreciate that!!!๐Ÿคฌ
Helpful Report
Posted 4 years ago
Hi Dawn, We are sorry to hear the item did not work out and for the trouble you experienced setting up a return. Please contact us at support@brayola.com, we will be happy to help you with the return. Have you clicked on "Find my Size". This tool will work out the correct size for you to try, based on the brand and bra you are currently wearing.ย  Thank you, Brayola Support
Posted 4 years ago
I love most of the bras that you have but sometimes the pictures do not depict the actual color which can be confusing. Also, your company isn't great on crediting back returns in a timely manner. Still waiting for credits from returns I sent back weeks ago.
Helpful Report
Posted 4 years ago
Hi Margaret, Thank you for your feedback. If there is a return that you need assistance with, please contact us at support@brayola.com. Our return facility will inspect and process your return within 7โ€“10 business days.ย Brayola will send you an email confirmation once your refund has processed. Thank you, Brayola Support
Posted 4 years ago
Easy and fast. Good place to get hard-to-find styles and sizes.
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Posted 4 years ago
Itโ€™s a pretty bra. However itโ€™s a bit on the thin side.
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Posted 4 years ago
I like their bras. Customer service leaves a little to be desired. I returned my bras and theyโ€™ve been shown to have been delivered last week but no refund has been initiated.
Helpful Report
Posted 4 years ago
Hi Mrs Phoenix, We do not show a return was set up for your order , please contact us at support@brayola.com for assistance. Thank you, Brayola Support
Posted 4 years ago
Love bra very comfort
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Posted 4 years ago
very pleased
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Posted 4 years ago
I got exactly what I wanted. Also I thought I'd have to wait much longer. But my order came expeditiously. ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ‘๐Ÿ‘
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Posted 4 years ago
Love my bra. I ordered 2 more. Always had a tough time finding the right fit do to breast surgery. These fit great! Thanks
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Posted 4 years ago
Great bra super comfy,the service is great
Helpful Report
Posted 4 years ago
Brayola is rated 4.2 based on 5,415 reviews