Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,415 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,415 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable, easy to put on and it is uplifting.”

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Posted 4 years ago

“Everything arises promptly and in beautiful condition. Returns are very easy.”

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Posted 4 years ago

“they are wonderful and fit good.”

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Posted 4 years ago

“I have ordered multiple times and always had an excellent experience. Bras are somewhat expensive, but are more the worth the price. I went to a fitting store and they introduced me to Wacoal bras. They are wonderful.”

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Posted 4 years ago

“This order never arrived. Shipment tracking shows nothing after 12/11.”

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Posted 4 years ago

Hi Suzanne, We apologize for the delays with USPS. They are experiencing delivery delays due to Covid and short staffing. Please allow additional time for the package to arrive. Thank you, Brayola Support

Posted 4 years ago

“It’s been weeks and I still do not have my purchase”

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Posted 4 years ago

“I have been pleased with the product.”

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Posted 4 years ago

Hi Alicia, The order is in transit to you with USPS. If you need further assistance, please email us at support@brayola.com Thank you, Brayola Support

Posted 4 years ago

“Very comfortable”

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Posted 4 years ago

“Your company gives the greatest service as well as prices! Did I mention the fabulous product??”

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Posted 4 years ago

“I love them.”

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Posted 4 years ago

“Great service! Merchandise comes in a timely fashion, good quality”

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Posted 4 years ago

“Best bra I have had in years. I ordered 2 more while they are on sale.”

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Posted 4 years ago

“I love your front closure bra’s. Often with other styles the underwire will start poking me at the end off the day. With the front closures in the recent style I purchased I never gave an issue. Thanks”

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Posted 4 years ago

“So glad I responded to your ad because I was able to find a pretty bra for my sister that had trouble finding a minimizer in her larger size.”

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Posted 4 years ago

“Service was fine. The bra didn’t fit. I wonder what to do with it.”

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Posted 4 years ago

Hi Barbara, Thank you for reaching out. We are sorry to hear the item did not work out. If you send an email to us at support@brayola.com, we can further assist you with your return. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Thank you, Brayola Support

Posted 4 years ago

“I waited for more than a month to receive 2 bras I ordered before finally getting a message that the USP "lost" my package. I was offered a refund which I received promptly but I would rather have had the bras. The final result is losing a customer. That's it, that's all.”

Helpful Report

Posted 4 years ago

Hi Connie, We certainly apologize your order was lost in transit to you. Unfortunately, we can only offer a refund and file claim with the carrier. We apologize for the inconvenience. Thank you, Brayola Support

Posted 4 years ago

“Too small I need to return it”

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Posted 4 years ago

Hi Vernie, Thank you for reaching out. We are sorry to hear the item did not work out for you. If you email us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Thank you, Brayola Support

Posted 4 years ago

“Great site! Love the items! Great prices!”

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Posted 4 years ago

“The item is very nice and wears pretty good on me.”

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Posted 4 years ago

“I didn't notice the return policy, which charges you to return items that do not fit. Since bras are very individual, I can't guess which ones will work. Obviously that means I will not be buying bras here, the expense of returning multiple bras while searching for the right one is too much.”

Helpful Report

Posted 4 years ago

Brayola is rated 4.2 based on 5,415 reviews