Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,412 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

Write Your review

Tell us how Brayola made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have such a hard time finding a bra to fit and I finally found one on brayola..thier shipping was fast”

Helpful Report

Posted 3 years ago

“I like these bra’s however today the underwire broke out of the casing and began poking my skin. I guess I need the next larger cup size but I do not know which one that would be. Also like that the straps do not fall off my shoulders. I do like how this bra feels and the support it give my “girls”. Can the defective bra be returned for the next larger cup size ?”

Helpful Report

Posted 3 years ago

“The delivery is really slow and the bra’s I ordered are not what I expected.”

Helpful Report

Posted 3 years ago

“I am not happy with Brayola's return policy. I received my order in two shipments and returned the first item (with label provided by Brayola) before the second shipment arrived. When I wanted to return the second package I couldn't obtain a label. Customer service said that there were technical difficulties but that was weeks ago and I still am unable to get that label. Very annoying as I now seem to be stuck with items I don't want. I will not buy from Brayola again.”

Helpful Report

Posted 3 years ago

“The items that were ordered were received within the time promised. They fit perfectly and are some of the most comfortable bras I have worn.”

Helpful Report

Posted 3 years ago

“I have not received my order yet. It was posted on my bank account 4/19/21!”

Helpful Report

Posted 3 years ago

“I had a shipping Issue with my order, but they We assured me, my order will Arrive, in two different packages, so thank you for your service.”

Helpful Report

Posted 3 years ago

“While the bra was beautiful, it did not fit me so I returned it. I loved the look and the service was great. Sorry I had to return it.”

Helpful Report

Posted 3 years ago

“I really wanted this bra to be perfect but unfortunately it didn’t fit right in the cup. Oh well!”

Helpful Report

Posted 3 years ago

“Cheaply made and didn't look like the picture.”

Helpful Report

Posted 3 years ago

“Don't purchase unless you know you will not be returning. I need to return mine and they are not accepting returns!”

Helpful Report

Posted 3 years ago

“I need to exchange for different size”

Helpful Report

Posted 3 years ago

“They shipped very quickly and I received a quality product. I like their bras, comfortable and sexy”

Helpful Report

Posted 3 years ago

“Maybe I ordered the wrong size, but I don't like the way it fits. Not very comfortable. Straps come up too close to my neck so I can only wear it with t-shirts.”

Helpful Report

Posted 3 years ago

“Both of the bras I bought fits just perfect.”

Helpful Report

Posted 3 years ago

“Have Nothing good to say about my experience with your company, very frustrating to know I have an Issue with your product and find out that 1- I was told I was only able to communicate via email!! 2nd- After 3 /4 emails I then find out that No Exchanges are allowed, that in order to exchange my item. I now have to send back the item I have and repurchase what ever I want, and still I'm not able to speak to anyone in reference to see what options i have on what bra would be best!! NO Customer Service At All!! I Now have no other option but, to return the bra because I found No One That Could or Would be willing to assist!! CAN NOT DO BUISSNESS WITH A COMPANY THAT DOESN'T EVEN CARE ENOUGH TO OFFER A CUSTOMER SERVICE NUMBER TO ASSIT WITH PURCHASES!! I RATHER GIVE MY MONEY AND TIME TO A COMPANY WILLING TO GO THAT EXTRA STEP SPECIALLY WHEN THEY EXPECT ME TO SPEND MONEY IN THEIR COMPANY”

Helpful Report

Posted 3 years ago

“I recently purchased online from Brayola the Glamorize MagicLift Moisture Control Bra in 38C (Gray Heather color). When the bra arrived it was way too large in the cup for me. I am always a 38C so this was very disappointing. I quickly printed a return slip and gave to UPS for returning to Brayola. I am still awaiting a refund after 17 days.”

Helpful Report

Posted 3 years ago

“Best most comfortable bra I've ever worn in my life..I sent you an email yesterday complimenting you on your product”

Helpful Report

Posted 3 years ago

“Wants a review before they ship.”

Helpful Report

Posted 3 years ago

“Very comfortable, fits perfectly allows movement and pretty to look at. Price is very good as well.”

Helpful Report

Posted 3 years ago

Brayola is rated 4.2 based on 5,412 reviews