Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,415 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,415 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Hanes products and the sweats were exactly what I needed after my knee surgery. Comfy and loose yet still hold their shape. Thanks”

Helpful Report

Posted 4 years ago

“I am extremely happy with my front closure support bras I now have six in a variety of colors. It not only gives me the support I need but all day comfort and they are beautiful, too. Swift delivery and accurate orders makes Brayola the best provider for me!!”

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Posted 4 years ago

“The order was filled accurately and shipped quickly .”

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Posted 4 years ago

“I liked the bras I ordered but their were too small around the middle!”

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Posted 4 years ago

“I’ve been buying from your company for a couple of years, and I have always been satisfied with you”

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Posted 4 years ago

“They are horrible I never received my order but my visa card was charged...i am concerned and have not been able to reach a customer service person aside from Amanda o!?!?”

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Posted 4 years ago

Hi Diane, We apologize for the delay with the delivery for your order and understand your frustration. USPS is experiencing delays almost everywhere right now. Some packages are taking longer than normal. They seem to be sitting at USPS facilities longer, or sometimes remaining ""in transit"" between facilities for a long periods of time.. The order is in transit again as of this morning. We apologize for the inconvenience. Thank you, Brayola Support

Posted 4 years ago

“Comfortable, generally, and the straps don’t fall down. The bottom hook ‘n eye in the front, however, happens to dig into skin slightly.”

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Posted 4 years ago

“First I never received a confirmation to my original order and waited several weeks after 2-3 repeated attempts to find out what happened to my order, than when it final arrives late, The front bra closures don’t stay closed and the full brief undies I ordered 1 size up was 3 sizes too small & not full brief!”

Helpful Report

Posted 4 years ago

Hi Sheila, Thank you for reaching out. We are sorry to hear the items are not working out for you. If you email us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Ordering merchandise was uncomplicated, however delivery was a bit slow and the updates for tracking were pretty vague. I did receive my merchandise and was really pleased with the bras I purchased.”

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Posted 4 years ago

“The bras that I ordered did not fit and had to be returned to Brayola. I will gladly order from Brayola again when I find the right fit.”

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Posted 4 years ago

“Perfect. As expected.”

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Posted 4 years ago

“Have you received the return? Did I get a refund yet?”

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Posted 4 years ago

Hi Lisa, The return has been received and the refund issued. If we can help you with anything else, please email us at support@brayola.com. Thank you, Brayola Support

Posted 4 years ago

“Nothing fit I believe your sizes are off and I didn’t even get the right colors in 2 of the things ordered”

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Posted 4 years ago

“I just received the two bras and I am very happy with the quality and comfort .”

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Posted 4 years ago

“over all fit was good,. straps stay in place. out of everything its comfortable and price is good.”

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Posted 4 years ago

“The bra was nicely made and the color was true to pick. Fits well.”

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Posted 4 years ago

“Excellent site to find all styles and all sizes at reasonable prices. Easy to find what you're looking for and select the options you want. Easy check out and fast delivery. Quality all around!”

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Posted 4 years ago

“product received in good form and in appropriate amount of time. Will use this service again.”

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Posted 4 years ago

“Love these front hook bras I need a little padding, so this is it”

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Posted 4 years ago

“Ok LOVE THESE BRAS 💙💕”

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Posted 4 years ago

Brayola is rated 4.2 based on 5,415 reviews