Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best-fitting bra I've ever bought. Came promptly and looks terrific. It won't be the last one I get from Brayola!”

Helpful Report

Posted 4 years ago

“I love my purchases, but unfortunately 2 of the 3 bras I purchased lost their underwire after the first washing.....in just a normal cycle. Disappointed :( because they were by far my favorite.”

Helpful Report

Posted 4 years ago

Hi Trisha, We apologize for the inconvenience. Please email us support@brayola.com to further review and assist you. Thank you, Brayola Support

Posted 4 years ago

“Unhappy with my purchase”

Helpful Report

Posted 4 years ago

Hi Emily, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Very comfortable and fits perfect!”

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Posted 4 years ago

“The bras I ordered were lovely, although I had to return them. I was trying to be free of underwrites but didn’t care for the fit. But, unlike many other online sites, Brayola made it very easy to return them! I’ll definitely order from Brayola again!!!”

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Posted 4 years ago

“I'm trying to get ahold of you I have 2 bras that I need to return.I need a return label.”

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Posted 4 years ago

Hello, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Easy to order and fits perfect”

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Posted 4 years ago

“Way to many taxes 😑”

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Posted 4 years ago

“I emailed you several times asking for someone to call me and no one did so I am stuck a bra that does not fit.”

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Posted 4 years ago

Hi Michelle, We apologize for the inconvenience. After further review, our records show that an email reply was sent August 13th. Please initiate your return through our online return portal, https://shop.brayola.com/pages/returns/ . Thank you, Brayola Support

Posted 4 years ago

“I think I just found my new favorite bra! It works great for my Jazzersize class, stays in place, great support, and also love it for every day wear!”

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Posted 4 years ago

“I never received the 3 playtex bras I ordered. My account was credited for I think around 58 and some change then debited for the same amount. Please send my bras. Donna Kyer 863 398 0667 Thanks”

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Posted 4 years ago

Hi Donna, Please email is at support@brayola.com so that we can review and assist you. We apologize for the inconvenience. Thank you, Brayola Support

Posted 4 years ago

“Delivery was fine. Bra not right for me. Asked for and received return label. Sent back. When I know that credit is given, I may try another style. Tried calling and found phone not in operation. Please advise. Hope to hear from you soon!!”

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Posted 4 years ago

“So comfortable yet supportive.”

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Posted 4 years ago

“Loved it!”

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Posted 4 years ago

“At that price for me not the product advertised. The fit is much much to small to fit 44D. Extremely disappointing. No further purchases will be made with Brayola.”

Helpful Report

Posted 4 years ago

Hi Linda, We apologize for the inconvenience this has caused. Please email us at support@brayola.com to assist you with finding the perfect bra. Thank you, Brayola Support

Posted 4 years ago

“Good quality bras at a reasonable price, delivered in a timely manner.”

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Posted 4 years ago

“Poor fit, uncomfortable.”

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Posted 4 years ago

“Beware items that have been marked down, you can’t return them.”

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Posted 4 years ago

Hello, We gladly accept the return of items that are unworn, unwashed, and with their original tags and/or packaging within 30 days of delivery. Clearance items are always considered final sale and non-returnable. Final sale items are always noted in their respective pages and cannot be returned. Please contact us a support@brayola.com for assistance with your return. Thank you, Brayola Support

Posted 4 years ago

“I've been pleased; it can be a challenge to order online for full-figure. I did return a recently purchased bra and have not , as yet, been refunded for it. S L McLellan 945 Bowles Street Water Valley MS 38965”

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Posted 4 years ago

“Great bras and good quality. Kinda spendy”

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Posted 4 years ago

Brayola is rated 4.2 based on 5,416 reviews