Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cup was too small. Did not like the fit.”

Helpful Report

Posted 4 years ago

“It’s a beautifying brand fits. Well except the straps are not adjustable I gave it only a 3 because of that.”

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Posted 4 years ago

“Not what hyped up to be”

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Posted 4 years ago

Hello, We are sorry to hear that your experience with Brayola.com was not successful. If you should have any questions or concerns please email us at suppor@brayola.com.

Posted 4 years ago

“Need return authorization. I ordered a 38D.”

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Posted 4 years ago

We apologize for any issues you have encountered. Please contact us via Support@brayola.com; so we may further assist you. Thank you, Brayola Support

Posted 4 years ago

“The bra is beautiful but not very comfortable. I kept getting poke under my arm so I have to keep pushing the bone down. It’s in my draw maybe for life.”

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Posted 4 years ago

“Bra was ok. Comfortable. Expected a little more lift and separation. Washes well. Nice color and quality construction.”

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Posted 4 years ago

“Shipping is over priced and when you send something back it says to print a free label but when they refund you they take $6.00 to pay for shipping label. Wasn’t impressed with the bra at all the fit just wasn’t comfortable.”

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Posted 4 years ago

“The bra size I purchased online was too small. So now I need to return or pass the bra to my daughters hoping it will fit one of them.”

Helpful Report

Posted 4 years ago

Hi Michele, Thank you for reaching out. We are sorry to hear the item is not to your liking. If you message us at support@brayola.com, we can further assist you. Otherwise, the return can be initiated on our portal at: https://shop.brayola.com/pages/returns/ Regards, Brayola Support

Posted 4 years ago

“Love the quality of the bra, but not a good fit.”

Helpful Report

Posted 4 years ago

Hi Tenneau, Thank you for reaching out to us. We are sorry to hear that your item has not worked out for you. You may return the bra (unworn and tags still attached). Please visit our online return portal, https://shop.brayola.com/pages/returns/ , to initiate your return. If you should have any questions or concerns please email us at support@brayola.com. Thank you, Brayola Support

Posted 4 years ago

“I am very pleased with the sports bra I chose to keep. I had to be an advocate for myself when I found that almost $100 was not refunded to me for some returns. I did end up getting my refund but I should not have had to go through all I did to have to get it. Great products but watch your credit card statements!”

Helpful Report

Posted 4 years ago

Hi Lisa, Thank you for reaching out and for your patience. We apologize for the issues with your returns. Please be sure to reach out to Support@Brayola.com should you require any other assistance. Regards, Brayola Support

Posted 4 years ago

“Shipping could be much faster.”

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Posted 4 years ago

“Too many returns”

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Posted 4 years ago

“I’m still searching for the perfect fit for an extra large cup size (N) and a small back.”

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Posted 4 years ago

Hi Julia, Thank you for reaching out to us. Please email us support@brayola.com so we can further review and assist you. Thank you, Brayola Support

Posted 4 years ago

“Very good about processing returns. Disappointed you no longer carry Wacoal.”

Helpful Report

Posted 4 years ago

Hi Audrey, Thank you for reaching out to us. We will pass your feedback onto our Brayola Team. If you should have any questions or concerns please email us a support@brayola.com. Thank you, Brayola Support

Posted 4 years ago

“I have always had a problem with your Co.and swore I would not do business, but I did. This time you deducted my item twice from my card.”

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Posted 4 years ago

Hi Shirley, Thank you for reaching out to us. We apologize for the inconvenience this has caused. Please email us at support@brayola.com so that we can further review and assist you. Thank you, Brayola Support

Posted 4 years ago

“I like the bra and the material that the bras is made of, but I don’t like that plastic device that holds the bra strap and place it can easily break No! I haven’t seen any proof for you have changed the strap along with the black plastic part with the strap goes through that breaks very easily.”

Helpful Report

Posted 4 years ago

Hi Carolyn, Thank you for reaching out to us. Please email us support@brayola.com to further review and assist. We apologize for the inconvenience this has caused. Thank you, Brayola Support

Posted 4 years ago

“I already wrote a review. Then I was asked that since they remedied the situation I was not happy with, would I rewrite a better review. However, I was never informed of what had been done to remedy the situation and I couldn’t reply to the email.”

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Posted 4 years ago

Hi Joan, Thank you for reaching out to us. Please email us support@brayola.com so that we can further review and assist you. We apologize for the inconvenience. Thank you, Brayola Support

Posted 4 years ago

“Good products always great fit and fast shippplng!! Nothing needs improving just continue to offer wonderful and comfortable products with great customer service !!”

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Posted 4 years ago

“I like the bra, but this time seems like the cup has extra material it wants to wrinkle. You can see through your tee-shirts”

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Posted 4 years ago

Hi Connie, Thank you for reaching out to us. After further review, our records show that we have received and replied to your email inquiry regarding your item and order. If you should have any further questions please email us at support@brayola.com. We apologize for the inconvenience. Thank you, Brayola Support

Posted 4 years ago

“I had some problems with their return website. It did not want to come up and it is the only way to contact this company. I did recently get my refund.”

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Posted 4 years ago

Brayola is rated 4.2 based on 5,416 reviews