Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,415 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,415 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this bra. So light and comfortable. Would order it again.”

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Posted 3 years ago

“Took a long time to process turn. They took 10% out. Bra was scratchy and uncomfortable”

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Posted 3 years ago

“Very pleased with my product and the quick delivery! I will definitely order again!”

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Posted 3 years ago

“It seems to slip upward in the back slightly, but it’s ok.”

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Posted 3 years ago

“Out of the two bras I ordered. I only received one in the correct size. Now I'm in a delima. I. Feel it would cost more to return. Is this what I must do. Or in store credit. I need the 42f. I like very much like one I received in the above mentioned size. As the 42ddd I knew right away it wouldn't fit at all. Thank you.”

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Posted 3 years ago

Hi Tami, We apologize for the inconvenience. Please email our Brayola Customer Service team at support@brayola.com, they will be able to further review and assist. Thank you, Brayola Support

Posted 3 years ago

“5 star can't even feel your wearing underwear so soft and smooth.”

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Posted 3 years ago

“Excellent customer service I will definitely be buying more from them quick delivery and great products and prices Wanda H.”

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Posted 3 years ago

“I love the quality of the bras and the fit is perfect. I highly recommend Brayola.”

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Posted 3 years ago

“I have bought both bras and underwear the quality is very good shipping is fast”

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Posted 3 years ago

“I love this bra ,I maybe should have gotten a bigger cup size.I would order again.”

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Posted 3 years ago

“Easy to choose and replace if needed”

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Posted 3 years ago

“Love the fit and quality,.”

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Posted 3 years ago

“Needed to exchange but return process is too long . I have ordered from other places and the return/exchange was completed within 7 days. It’s been about a month and still waiting on credit so then I can place an order for correct size -very frustrating”

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Posted 3 years ago

“Delivery time took longer than expected, but not a huge deal. Not over-packaged, which I appreciate. Easy to return what did not fit properly.”

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Posted 3 years ago

Hi Alexandra, Thank you for your review. We do apologize for the delay in delivery from USPS. Regards, Brayola Support

Posted 3 years ago

“Great bra right size”

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Posted 3 years ago

“I'm not happy with their return policy. Even though I hand washed my new underpants & bras they shrunk but I cannot return them.”

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Posted 3 years ago

Hi Ellen, The items are nylon and with some spandex that would not shrink. We do apologize, but due to the personal nature of the product we are unable to accept items that have been worn and washed. Regards, Brayola Support

Posted 3 years ago

“I was unhappy that I could not exchange the bra i purchased for a different size. It had to be returned and a new one purchased”

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Posted 3 years ago

Hi Renee, We apologize for the inconvenience this has caused. Unfortunately we are not accepting exchanges, your item would have to be returned- a refund would be issued and a new order would have to be placed. We have shared your feedback with the returns team. Thank you, Brayola Support

Posted 3 years ago

“just what I was looking for fit perfect”

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Posted 3 years ago

“I have bought bras from Brayola before and have never been disappointed in them. They fit true to size, and are very comfortable. I will not go elsewhere for my bras.”

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Posted 3 years ago

“fast love the bra”

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Posted 3 years ago

Brayola is rated 4.2 based on 5,415 reviews