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Briarwood Lane Reviews

4.9 Rating 5,790 Reviews
97 %
of reviewers recommend Briarwood Lane
4.9
Based on 5,790 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
While I really love the quality of the flags, mailbox covers, and most recently the door hangers I've purchased from Discount Decorative Flags, I have to say that dealing with their customer service representatives is a less than desirable experience. They are not particularly friendly or helpful. Also, I would appreciate you just giving me the best price you can give me without having to jump through the hoops of "discount codes" and "rewards points".
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Posted 1 year ago
I sent a gift of pots to my niece in CA and she did not get the note with our birthday wishes and t saying who it was from.
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Posted 1 year ago
Haven’t tried the towels yet but they feel stiff. I hope they will be as absorbent as they are pretty. I do like the fall and Halloween prints. Thank you for the quick delivery and fair price.
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Posted 1 year ago
I was happy with the general visual aspect of the mail box cover. .I was not happy that it didn't have a front panel for my mailbox.
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Posted 1 year ago
While the flags are very beautiful, I was disappointed that I had misread the description texts which stated that the pictures were printed on both sides, but the text is readable only on one side. I prefer my flags to be readable on both sides. Alas, due to travel and busyness, I missed the window to return the flags. This is disappointing, but at least the flags are beautiful. So, be aware that the text is only printed on one side.
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Posted 1 year ago
The colors were pretty ,but the top tab was too narrow for my flag holder. I had to clip the corners to get my flags on, my flag holders are stanard. Thank You Carrie
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Posted 1 year ago
The flag is as described except for the fact that it isn’t manufactured in the US. It doesn’t specifically say that in the description. I would not have ordered it if I had known.
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Posted 1 year ago
I COULD ONLY GIVE YOU A 3 STAR RATING BECAUSE YOUR PICTURE ON YOUR WEB SIGHT DID NOT MEASURE UP TO THE QUALITY THAT YOUR FLAGS REVEALED TO ME WHEN I RECEIVED THEM . ONLY 2 OUT OF FOUR FLAGS HAD THE APPEARANCE THAT YOUR WEB SITE SHOWED . I DON'T KNOW HOW YOU CAN CORRECT THIS OUTSIDE OF THIS YOUR WEBSITE IS OUTSTANDING , MICHELE IS AN EXCELLENT REPRESENTATIVE . IDON'TKNOW WHY ALL OF YOUR FLAGS DON'T LOOK LIKE THEY DO WHEN YOU ADVERTISE THEM ON YOUR WEBSITE . SOMEONE NEEDS TO ADDRESS THIS ISSUE .
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Posted 1 year ago
I have not received my product yet.
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Posted 1 year ago
The only problem I have had is with the Steelers flag I bought. It only lasted for part of last summer and then it tore in shreds. I was very disappointed with the quality of that flag. That was the second Steelers flag that did the same . I will not purchase Steelers flags again. GAR.
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Posted 2 years ago
I find that your website is difficult. If an item is added to a cart it cannot be deleted.
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Posted 2 years ago
Does not have a wide enough opening to put the holder through. Is this why you sell discount?Defective flags?
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Posted 2 years ago
I was not able to replace the flag that was printed poorly but you did credit me.
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Posted 2 years ago
I recently purchased the Hummingbird garden flag holder. Was very pretty but was very bent when delivered. Customer service said to check with the delivery co. Have them send it back. Actually, I wanted it now! So my son straightened it easily I was surprised it was so flexible for the price. I have several of their flags but they were incredibly hard to slide on & those little flower stoppers are even harder to push through the metal. I was disappointed in my purchases.
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Posted 2 years ago
Cute flags, but fabric is quite thin. Not sure how they will hold up in the wind.
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Posted 2 years ago
the bunny flag is not pretty and I would really like to return it or exchange it.
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Posted 2 years ago
I loved the flags but was a little disappointed in the quality/material of the mailbox cover. It is different than previous ones. I am curious to see how it holds up.
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Posted 2 years ago
I placed my order because I liked the flags but when I received my order I realized from my last order that they are not double sided. The writing on one side is always backwards. I liked the mailbox cover.
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Posted 2 years ago
This company delivers the product fast. The only down fall is the price that you must spend for free shipping.
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Posted 2 years ago
I have yet to recieve my order and no way to track my order...wait...was it flags or 3 yard poles?
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Posted 2 years ago
Briarwood Lane is rated 4.9 based on 5,790 reviews