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BrightEyes Reviews

4.7 Rating 129 Reviews
93 %
of reviewers recommend BrightEyes
Fantastic service Prompt delivery
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Posted 5 days ago
Delightful customer service, very good & professional
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Posted 1 week ago
Thank you Karen, for your lovely feedback! 😊 We’re thrilled to hear you had such a delightful experience with our team. Providing professional and friendly service is always our goal.
Posted 1 week ago
Glasses are as ordered and in perfect condition great quality and service
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Posted 1 week ago
Hi Gary, Thank you for your wonderful feedback! I’m so glad to hear your glasses arrived just as you ordered and in perfect condition. It’s great to know you’re happy with the quality and service—we truly appreciate your support! Enjoy your new glasses! 😎✨"
Posted 1 week ago
They Delivered my Spotter Cristo quickly and without issue. Product arrived without a mark. Would 100% recommend
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Posted 1 week ago
Thank you for your wonderful feedback! 😊 We’re so glad to hear your Spotters Cristo arrived quickly and in perfect condition. It’s great to know you’re happy with the service—your recommendation means alot to us!
Posted 1 week ago
Have shopped at the Toowoomba Grand Central store twice. Both times the assistant was very helpful and knowledgeable of their products.
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Posted 1 week ago
Thank you for your kind review! 😊 It’s wonderful to hear you’ve had such positive experiences at our Toowoomba Grand Central store. Our team takes pride in being helpful and knowledgeable, and it’s great to know they’ve made a difference for you. We look forward to seeing you again!
Posted 1 week ago
Love my new hat. Bright Eyes offered a colour and design I couldn't find elsewhere in Australia. Shipped quickly and arrived in perfect condition.
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Posted 2 weeks ago
Thank you for your wonderful review! 😊 We’re so glad you love your new cap and that we could offer a unique colour and design for you. It’s great to hear it arrived quickly and in perfect condition—enjoy showing it off!
Posted 1 week ago
I am very happy with the service and the product I purchased at Warwick.
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Posted 1 month ago
Thank you Gary for the 5 star review, for your kind words! We're so glad to hear you're happy with both the service and your purchase at BrightEyes Warwick.
Posted 1 month ago
Incredibly helpful and all about the customer , staff were so friendly , professional with their service .
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Posted 1 month ago
Hi Kim, Thank you for your kind words! We’re delighted to hear our team made such a positive impression with their friendly and professional service. Customer happiness is always our top priority, and we’re so glad you felt well taken care of.
Posted 1 month ago
Great service from staff
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Posted 1 month ago
Thank you Julie, for the kind words! We're so happy to hear you received great service from our staff. We always strive to provide the best experience for our customers.
Posted 1 month ago
I shop for sunglasses at BrightEyes because I want to look at a good range of high quality products and then buy a pair of Spotters. I was very glad to be able to trade in an old pair after one of the arms broke when it got hooked up in my backpack straps during an unfortunate clumsy drunken hiking incident.
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Posted 1 month ago
Thank you Neale, for your awesome review and for sharing your story—it's great to hear that BrightEyes is your go-to for high-quality sunglasses, especially Spotters! We're glad we could help you out with a trade-in after your hiking mishap (we’ve all had those moments!). Wishing you many more adventures with your new pair—hopefully a bit less eventful this time! 😄🕶️✨
Posted 1 month ago
I ordered 2 pairs and received all updates and communication about it till it arrived. Very happy with my sunglasses thank you
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Posted 1 month ago
Hi Imke, Thank you for your kind feedback! We're so happy to hear you had a smooth experience with your order and that you're loving your new sunglasses. Clear communication and keeping you updated are super important to us. Enjoy your new sunglasses. 😊🕶️✨
Posted 1 month ago
Great online store, fantastic price and super service!
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Posted 1 month ago
Hi Jake, Thank you for your glowing 5-star review! We're thrilled you had such a positive experience with our online store. Great prices and fantastic service are what we strive for. We look forward to serving you again—enjoy your new purchase! 😊🛍️✨
Posted 1 month ago
Bit disappointed
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Posted 1 month ago
Thank you Nedim, for your feedback—I'm sorry to hear you were a bit disappointed. We’d love to know more about your experience so we can make things right and improve in the future. Please feel free contact our online@brighteyes.com.au to share any details, and we’ll do our best to assist you! 😊
Posted 1 month ago
I have purchased glasses from bright eyes twice now. Great shop ,good prices and a large selection to choose from. Safe were very helpful and friendly👍
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Posted 1 month ago
Thank you so much for your kind words! We're thrilled to hear you've had such positive experiences with us. Our team works hard to offer a wide selection of quality glasses and friendly service, so your feedback means the world to us.
Posted 1 month ago
Great price and efficient
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Posted 2 months ago
Thank you for your 5 star rating
Posted 1 month ago
Very patient, attentive and professional in dealing with customers
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Posted 2 months ago
Thank you for your kind words! We're thrilled to hear that you experienced patience, attentiveness, and professionalism in our service. We appreciate your support and look forward to serving you again!
Posted 2 months ago
Very friendly and helpful 👌
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Posted 2 months ago
Thank you John, for your feedback! We’re glad to hear you found our team friendly and helpful. Your satisfaction means a lot to us, and we’re here to assist you anytime!
Posted 2 months ago
Great service. They went above and beyond in trying to sort my old Raybans. Now cool as in Serengeti's.
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Posted 2 months ago
Hi Darryl, It's awesome to hear you had such a positive experience! Serengeti sunglasses are known for their high-quality lenses and comfort, so it sounds like you're in good hands now. Enjoy your new sunglasses!
Posted 2 months ago
Received my order in good condition.. delivery just took a long time.. Thank you.
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Posted 3 months ago
Thank you Tiffany, for your 4 star review. Pleased to hear, your order was in good condition when it arrived.
Posted 2 months ago
Always helpful and friendly, great customer service
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Posted 3 months ago
Hi Kristie, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We look forward to assisting you again soon!
Posted 3 months ago
BrightEyes is rated 4.7 based on 129 reviews