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BrightEyes Reviews

4.7 Rating 123 Reviews
93 %
of reviewers recommend BrightEyes
Good customer service look after me and assisted me very well
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Posted 5 months ago
Thank you Shirley for taking the time to leave a fantastic 5 star review.
Posted 5 months ago
Fast delivery, great price, happy with my sunglasses great fit.
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Posted 5 months ago
Thank you Monique, for your wonderful review! 🌟 We’re thrilled to hear that you were pleased with our fast delivery, great pricing, and the fit of your new sunglasses. It’s fantastic to know you're happy with your purchase.
Posted 5 months ago
Excellent selection of glasses and wonderful service
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Posted 5 months ago
Thank you so much Brent, for your kind words! We're thrilled to hear you enjoyed our selection of sunglasses and the service you received. Your satisfaction is our top priority, and we look forward to helping you again soon! 😊
Posted 5 months ago
All the girls at the store we went to went out of their way to be so helpful. The Manager of the store & both the other girls were just spot on.
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Posted 5 months ago
Thank you Sonya, for your wonderful feedback! We're delighted to hear that our team, including the manager and the staff, provided you with such helpful service. We're proud of our dedicated team and glad they could make your experience a positive one. We look forward to serving you again!
Posted 5 months ago
Epic sunglasses at a great price and crazy quick delivery. All packaged with love too. What’s not to love? Highly recommended.
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Posted 5 months ago
Thank you so much Carl, for your epic review! 😎 We're thrilled that you’re loving your new sunglasses and that they arrived quickly. It’s fantastic to hear you appreciate the care we put into the packaging as well.
Posted 5 months ago
Very quick and easy transaction, would recommend.
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Posted 5 months ago
Thank you for the recommendation! We're delighted your transaction was quick and easy. We appreciate your support!
Posted 5 months ago
I’m sorry the lady that served me her name escapes me at the moment, but she was lovely, she listened to everything I said and her advice and recommendations were spot on, I will be recommending everyone I know to this store
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Posted 5 months ago
Thank you so much Lachlan for your kind review! 😊 We’re delighted to hear that you had such a positive experience with our team member. It’s wonderful to know that she provided you with attentive service and helpful recommendations.
Posted 5 months ago
Always bought sunglasses from them good customer service and good products.
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Posted 5 months ago
Thank you so much for your loyalty and kind words! We're thrilled to hear you've had consistently good experiences with both our customer service and products. We truly appreciate your support!
Posted 5 months ago
Excellent to deal with, Excellent service
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Posted 6 months ago
Thank you for the wonderful review! 🌟 We’re delighted to hear that you found our service excellent and enjoyed dealing with us.
Posted 5 months ago
Great company to deal with
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Posted 6 months ago
Thank you for the wonderful review Damon!🌟 We're delighted to hear that you had a great experience with us. Providing excellent service and quality products is our top priority, and it's always rewarding to receive feedback like yours.
Posted 6 months ago
Very lovely staff and are very knowledgeable. Would definitely shop here again.
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Posted 6 months ago
Thank you for your wonderful review! We're delighted to hear that you found our staff both lovely and knowledgeable. Your kind words mean a lot to us, and we look forward to welcoming you back for another great shopping experience.
Posted 6 months ago
From the moment we walked the the sales person was so attentive but not pushy, she provided us with options within the brand we were took for. We I explained I had headlining aids she told me of a new model in the brand we wanted that had thin flexible arms. We left very happy and love having our Maui Jims back on our faces.
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Posted 6 months ago
Dear Donna Thank you for sharing your positive experience with us! We're delighted to hear that our sales person was able to assist you attentively without being pushy, and that she could provide options tailored to your needs. We're especially glad that the new model with thin flexible arms worked well with your hearing aids. It's wonderful to know you're happy with your Maui Jim's
Posted 6 months ago
Friendy Professional staff. Will be back.,
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Posted 6 months ago
Thank you Dean for your 5 star review. We look forward to seeing you again.
Posted 6 months ago
Staff member was awesome. Wasn't pushing to make sales. Offered and helped with information on other brands.
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Posted 6 months ago
Thank you Aaron, for your wonderful feedback! We're delighted to hear that our staff member provided awesome service without pushing for a sale and was helpful with information on other brands. Your satisfaction is our priority, and it's great to know we could meet your expectations.
Posted 6 months ago
Peta at Bright Eyes Cairn Central is amazingly helpful & an absolute joy. She listens to what you are looking for, jumps straight into action selecting the right frames & lens for your face shape & needs. When asking her opinon between frames she had great clarity. Thank you Peta I love my new Maui Jims with pink lenses.
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Posted 6 months ago
Thank you Whitney for taking the time to share your wonderful experience with Peta at Bright Eyes Cairns Central! We're thrilled to hear that Peta provided such exceptional service, helping you find the perfect frames and lenses tailored to your needs and style preferences. We'll make sure to pass along your kind words to Peta, and we're delighted that you love your new Maui Jim's with pink lenses.
Posted 6 months ago
Staff really great. Replaced faulty glasses, no problem. Rate them highly
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Posted 6 months ago
Thank you Robert for your 5 star review, It's wonderful to hear about your positive experience with our staff! Providing excellent customer service is always our goal, and we're glad to hear that they were able to quickly and efficiently replace your faulty glasses without any hassle. Your high rating and satisfaction mean a lot to us.
Posted 6 months ago
Yeah thanks for helping me out, the service was great and I am really happy with my Ray Ban sunglasses 👓
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Posted 6 months ago
You're very welcome Ross! We're thrilled to hear that you're happy with your Ray-Ban sunglasses and that our service met your expectations.
Posted 6 months ago
Amazing helpful staff that took there time and a very high level of patience. Extremely friendly
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Posted 6 months ago
Thank you Anthony, It sounds like you had a fantastic experience with our staff! We're thrilled to hear that they were helpful, patient, and friendly during your visit. Providing excellent service is our top priority, and we're delighted that our team exceeded your expectations.
Posted 6 months ago
I had eye surgery and needed a pair of good sunglasses for the recovery period and longer. I ordered a pair rather expensive sumglasses from BrightEyes as I was unable to venture out to the shops. I chosed BrightEyes as there was a wide range on line and fairly priced. The glasses arrived very quickly and was well packed. Unfortunately the glasses did not fit me well enough. On calling BrightEyes from Melbourne I experienced a warm and understandling acceptance of my need to return the glasses for a refund. I followed the instructions and all was resolved very promptly. I will definitely buy from BrightEyes when I can do some homework re fit and style in the near future.
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Posted 7 months ago
Thank you so much Manlee, for sharing your experience with us. We're sorry to hear that the sunglasses didn't fit you well, but we're glad to hear that our team was understanding and prompt in processing your refund. Your comfort and satisfaction are important to us, and we're grateful for your kind words about our service. When you're ready to shop for sunglasses again in the future, we'll be here to assist you in finding the perfect fit and style. Wishing you a speedy recovery from your eye surgery!
Posted 6 months ago
Great price, communication and fast delivery, A+
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Posted 7 months ago
Thank you Ben for the A+ and 5 stars. We pride ourselves on clear communication and speedy delivery, so it's wonderful to know that we hit the mark.
Posted 7 months ago
BrightEyes is rated 4.7 based on 123 reviews