You're very welcome! We're always here to assist you with any inquiries or exchanges you may need. Thank you for choosing us, and we appreciate your continued support.
We apologise for any confusion or inconvenience Ashleigh. Your satisfaction is important to us, and we're sorry for the delay in receiving your order. Your order was dispatched from our warehouse on the 25th March,
Due to the Easter holiday rush, Australia Post is currently experiencing high volumes of parcels and inquiries. I believe your parcel was delivered to your postal address this morning. We hope you enjoy wearing your Sito sunglasses.
“Went to brighteyes Brisbane DFO they sorted out a okley warranty for me and help with the sale of a new pair of glasses as well the ladies there are marvellous at what they do and Freo fly and efficient thank again to them for there help”
Thank you David, for your kind words! We're delighted to hear that our team at Bright Eyes Brisbane DFO provided you with exceptional service, sorting out your Oakley warranty and assisting with your new glasses purchase. We strive to make every customer experience enjoyable and efficient. Your appreciation means a lot to us. We look forward to serving you again in the future!"
Thank you Shane, for your glowing review! We're delighted to hear that you had a positive experience with our friendly and helpful sales team at Bright Eyes. We take pride in our extensive stock and strive to ensure every customer finds the perfect pair of glasses. See you soon!"
Thank you so much for the five-star review Lisa. We're thrilled to hear that you had an excellent experience with our service and found it extremely efficient. It's wonderful to know that your glasses are perfect and that you consider them brilliant value. We couldn't be happier to hear that you're satisfied with your purchase. If you ever need anything else, feel free to reach out. Enjoy your new glasses!
Thank you Ben for the 5 stars and for your continued support and for choosing BrightEyes Alice Springs for your eyewear needs! We're thrilled to be your go-to destination for Ray-Bans, and we're delighted that you've had positive experiences with our prices and helpful staff. We appreciate your loyalty and look forward to serving you for many more pairs to come!
Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our friendly and knowledgeable staff.
“I thought the service was good however for the money I purchased the product for I didn’t receive a case for my glasses just a cloth bag for them.
That was cheap and disappointing.”
Thank you Joseph, for taking the time to share your feedback. We sincerely apologise for any disappointment caused by not including a hard case with purchase. Not all sunglass suppliers supply hard cases as well as soft pouches with their product. We strive to provide a high-quality experience for all our customers, and we understand your disappointment.
Thank you so much Cindy, for sharing your love for your Versace sunglasses! We're thrilled to hear that you're enjoying the style and sophistication they bring to your everyday life. Versace strive to create eyewear that not only looks fabulous but also provides exceptional quality and comfort.
Thank you for taking the time to share your feedback and leave a 5 star review. We're delighted to hear that your experience exceeded your expectations.
“Yeah the girl who helped me was very good. Very honest to what suited my face and what didn't. It was my first time buying glasses for style. Before that was just safety glasses from work. So the 280 odd dollar purchase was made easy with her customer service. Happy”
Thank you so much Will, for your wonderful review! We're thrilled to hear that our team member provided you with honest and helpful assistance in finding the perfect glasses for your style. We understand that buying glasses for style can be a new experience, especially after wearing safety glasses for work.
“I had wanted some Ray Ban wayfarers since forever but the cost always threw me.
The Ray Bans website wanted $220
Sunglasses “shack” wanted $292 and didn’t even have the tortoise shell frame or green lens.
Bright Eyes however had the Trifecta
Frame
Lens
and just $172
Winner winner chicken dinner”
Thank you Peter, for sharing your experience! We're thrilled to be your Ray-Ban destination and even more delighted to know we had the trifecta you were looking for – the perfect frame, lens, and an unbeatable price of $172! It's fantastic to hear that we could provide you with the exact combination you desired while offering great value.
Thank you Andrew, for taking the time to share your positive experience! We're delighted to hear that you received great service and that our salesperson was knowledgeable about all aspects relating to sunglasses.
Thank you Alan, for your fantastic review! We're thrilled to hear that your experience with us, from pricing to ordering and real-time tracking of delivery, was first class. Providing a seamless and enjoyable process for our customers is our priority. If there's anything else you need or if you have more feedback to share, feel free to reach out.
“I was searching for a replacement for my clip-on sunglasses and came acroos this site. At first I thought they wouldn't be what I wanted but ordered them anyway. To my surprise not onlydid they fit but where better than those I'd previously been using.
The order was processed quickly and I reveived the glasses in about 2 working days via Austpost.
I'll be going back to Bright Eyes in the future for more glasses.”
Thank you so much Peter, for taking the time to share your experience with us! We're delighted to hear that you found the perfect replacement for your clip-on sunglasses at Bright Eyes. It's fantastic to know that they exceeded your expectations in terms of fit and quality.
We're also pleased to hear that our quick processing and the prompt delivery via AustPost met your satisfaction. We look forward to serving you again in the future for all your eyewear needs.
