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BrightEyes Reviews

4.8 Rating 139 Reviews
94 %
of reviewers recommend BrightEyes
great service and the sales person was very knowledable about all aspects relating to sunglasses.
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Posted 10 months ago
Thank you Andrew, for taking the time to share your positive experience! We're delighted to hear that you received great service and that our salesperson was knowledgeable about all aspects relating to sunglasses.
Posted 10 months ago
The whole process, from price to ordering and the real time tracking of delivery, was first class.
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Posted 10 months ago
Thank you Alan, for your fantastic review! We're thrilled to hear that your experience with us, from pricing to ordering and real-time tracking of delivery, was first class. Providing a seamless and enjoyable process for our customers is our priority. If there's anything else you need or if you have more feedback to share, feel free to reach out.
Posted 10 months ago
I was searching for a replacement for my clip-on sunglasses and came acroos this site. At first I thought they wouldn't be what I wanted but ordered them anyway. To my surprise not onlydid they fit but where better than those I'd previously been using. The order was processed quickly and I reveived the glasses in about 2 working days via Austpost. I'll be going back to Bright Eyes in the future for more glasses.
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Posted 11 months ago
Thank you so much Peter, for taking the time to share your experience with us! We're delighted to hear that you found the perfect replacement for your clip-on sunglasses at Bright Eyes. It's fantastic to know that they exceeded your expectations in terms of fit and quality. We're also pleased to hear that our quick processing and the prompt delivery via AustPost met your satisfaction. We look forward to serving you again in the future for all your eyewear needs.
Posted 10 months ago
The staff were very friendly and only too happy to assost.
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Posted 11 months ago
Happy with my purchase of Oroton Ainsley sunglasses. Ordering easy and arrived a week later. Only concern was they were not in an Oroton case as I would expect.
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Posted 11 months ago
Quick delivery, good packaging & easy to deal with
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Posted 11 months ago
Thanks Damien, That's wonderful to hear that we could provide, Quick delivery, good packaging, and easy transactions. They all contribute significantly to a positive overall shopping experience.
Posted 11 months ago
My sunglasses were easy to purchase and at a good price. Delivery eas very prompt.
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Posted 11 months ago
Staff are always friendly and courteous with excellent product knowledge, BrightEyes will always be my first stop when in need of Sunglasses.
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Posted 11 months ago
Thank you Donna, for your wonderful feedback! We greatly appreciate your kind words about our staff's friendliness, courtesy, and excellent product knowledge. It's always our goal to provide top-notch service to our valued customers. We're here to ensure you have a fantastic experience every time you visit BrightEyes. Thank you for choosing us!
Posted 11 months ago
Fantastic shopping experience. New sunnies were exactly as ordered and delivered quickly. I will definitely purchase from Bright Eyes again.
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Posted 11 months ago
Thank you Celeste for the glowing review! We're delighted to hear that you had a fantastic experience with us. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again soon!
Posted 11 months ago
We're thrilled to hear about your fantastic shopping experience with us Celeste. It's great to know that your new sunnies were exactly as ordered and that the delivery was quick. We appreciate your positive feedback and are delighted to have earned your satisfaction. We look forward to serving you again
Posted 11 months ago
Thank you so much ~ Wonderful service, fast postage & awesome product ..It's a definite 5☆ from me !!
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Posted 11 months ago
Was happy to have a BRIGHTEYES store in our local shopping centre as they had been recommended by several friends and relatives. Even though i was looking for a particular brand ie MAUI JIMS it was good to compare them against other brands.
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Posted 11 months ago
Thank you Kim for the 4 star review, looking forward to seeing you again
Posted 11 months ago
Excellent customer service and we got exactly what were after
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Posted 11 months ago
Thank you Ash for the amazing review! We're thrilled that you had a great time with us. Your satisfaction is our ultimate goal, and we're already looking forward to the next opportunity to serve you. Cheers to more fantastic experiences ahead!
Posted 11 months ago
Such an amazing choice of sunglasses to choose from. For the retail lady it’s wasn’t about making a sale it was more about what made me happy and what felt comfortable on my face. She also has a lot of knowledge about the brands which I enjoyed listening to. I had a choice of Prado or Versace and being so much more comfortable I chose Versace
BrightEyes 5 star review on 16th February 2024
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Posted 11 months ago
Thank you Sally-Anne for the 5 star review. It's wonderful to know that you enjoyed your visit. Our team works hard to create memorable experiences, and your feedback validates our efforts. We look forward to exceeding your expectations again in the future.
Posted 11 months ago
I have made a few purchases from Bright Eyes & have always found their ordering process easy to navigate and their delivery speed is quick every time. They are available to chat to if one has queries and provide good product & good service.
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Posted 11 months ago
Thank you Anthony, for the fantastic 5-star review! We're thrilled that you loved our online experience. . Your feedback encourages us to maintain our high standards, and we can't wait to have you back for another great experience.
Posted 11 months ago
Very impressive
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Posted 11 months ago
Always friendly helpful staff in Airlie Beach
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Posted 11 months ago
It's wonderful to hear that you've had positive experiences with the staff in Airlie Beach! Friendly and helpful service can make a significant difference in customer satisfaction. We're here to provide excellent service, and we appreciate your kind words. Thank you for your support!
Posted 11 months ago
Exceptional service!
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Posted 11 months ago
Thank you Jessica for the 5 star review, I'm thrilled to hear that you've experienced exceptional service! Providing top-notch service is a priority for us, and we're delighted that it has made a positive impression on you. Thank you for choosing us!
Posted 11 months ago
Bought a pair of Oakley Hydra sunnies for cricket. Delivery was quick and great product. Glad I looked online as BrightEyes was 15% cheaper than Oakley, OPSM and other retailers.
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Posted 11 months ago
That's fantastic to hear! I'm glad you had a positive experience with your purchase of Oakley Hydra sunglasses for cricket. Fast delivery and cost savings are definitely great perks. It's always a good idea to shop around online, and I'm delighted you found a better deal with BrightEyes compared to other retailers. Enjoy your new sunglasses, and thank you for choosing BrightEyes!
Posted 11 months ago
I always feel welcome at BrightEyes in Geraldton the staff are amazing and very helpful
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Posted 11 months ago
It's wonderful to hear Alan, that you always feel welcome at BrightEyes in Geraldton! Having amazing and helpful staff can make a significant difference in the overall shopping experience. They will appreciate hearing about the positive impact they've had on your experience. Thank you for choosing BrightEyes, and we hope to continue providing you with excellent service in the future!
Posted 11 months ago
The staff at Ballina store was very helpful.we purchased a pair of sunglasses in December and they broke in January so o they replaced them with no problems
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Posted 11 months ago
Thank you Colin, I'm glad to hear that the staff at the Ballina store was very helpful and that they promptly replaced your sunglasses with no problems after they broke in January. Excellent customer service and a hassle-free resolution to issues are key to a positive shopping experience.
Posted 11 months ago
BrightEyes is rated 4.8 based on 139 reviews