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BrightEyes Reviews

4.7 Rating 184 Reviews
93 %
of reviewers recommend BrightEyes
Love my new hat. Bright Eyes offered a colour and design I couldn't find elsewhere in Australia. Shipped quickly and arrived in perfect condition.
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Posted 8 months ago
Thank you for your wonderful review! 😊 We’re so glad you love your new cap and that we could offer a unique colour and design for you. It’s great to hear it arrived quickly and in perfect condition—enjoy showing it off!
Posted 8 months ago
I am very happy with the service and the product I purchased at Warwick.
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Posted 9 months ago
Thank you Gary for the 5 star review, for your kind words! We're so glad to hear you're happy with both the service and your purchase at BrightEyes Warwick.
Posted 9 months ago
Incredibly helpful and all about the customer , staff were so friendly , professional with their service .
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Posted 9 months ago
Hi Kim, Thank you for your kind words! We’re delighted to hear our team made such a positive impression with their friendly and professional service. Customer happiness is always our top priority, and we’re so glad you felt well taken care of.
Posted 9 months ago
Great service from staff
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Posted 9 months ago
Thank you Julie, for the kind words! We're so happy to hear you received great service from our staff. We always strive to provide the best experience for our customers.
Posted 9 months ago
I shop for sunglasses at BrightEyes because I want to look at a good range of high quality products and then buy a pair of Spotters. I was very glad to be able to trade in an old pair after one of the arms broke when it got hooked up in my backpack straps during an unfortunate clumsy drunken hiking incident.
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Posted 9 months ago
Thank you Neale, for your awesome review and for sharing your story—it's great to hear that BrightEyes is your go-to for high-quality sunglasses, especially Spotters! We're glad we could help you out with a trade-in after your hiking mishap (we’ve all had those moments!). Wishing you many more adventures with your new pair—hopefully a bit less eventful this time! 😄🕶️✨
Posted 9 months ago
I ordered 2 pairs and received all updates and communication about it till it arrived. Very happy with my sunglasses thank you
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Posted 9 months ago
Hi Imke, Thank you for your kind feedback! We're so happy to hear you had a smooth experience with your order and that you're loving your new sunglasses. Clear communication and keeping you updated are super important to us. Enjoy your new sunglasses. 😊🕶️✨
Posted 9 months ago
Great online store, fantastic price and super service!
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Posted 9 months ago
Hi Jake, Thank you for your glowing 5-star review! We're thrilled you had such a positive experience with our online store. Great prices and fantastic service are what we strive for. We look forward to serving you again—enjoy your new purchase! 😊🛍️✨
Posted 9 months ago
Bit disappointed
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Posted 9 months ago
Thank you Nedim, for your feedback—I'm sorry to hear you were a bit disappointed. We’d love to know more about your experience so we can make things right and improve in the future. Please feel free contact our online@brighteyes.com.au to share any details, and we’ll do our best to assist you! 😊
Posted 9 months ago
I have purchased glasses from bright eyes twice now. Great shop ,good prices and a large selection to choose from. Safe were very helpful and friendly👍
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Posted 9 months ago
Thank you so much for your kind words! We're thrilled to hear you've had such positive experiences with us. Our team works hard to offer a wide selection of quality glasses and friendly service, so your feedback means the world to us.
Posted 9 months ago
Great price and efficient
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Posted 10 months ago
Thank you for your 5 star rating
Posted 9 months ago
Very patient, attentive and professional in dealing with customers
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Posted 10 months ago
Thank you for your kind words! We're thrilled to hear that you experienced patience, attentiveness, and professionalism in our service. We appreciate your support and look forward to serving you again!
Posted 10 months ago
Very friendly and helpful 👌
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Posted 10 months ago
Thank you John, for your feedback! We’re glad to hear you found our team friendly and helpful. Your satisfaction means a lot to us, and we’re here to assist you anytime!
Posted 10 months ago
Great service. They went above and beyond in trying to sort my old Raybans. Now cool as in Serengeti's.
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Posted 10 months ago
Hi Darryl, It's awesome to hear you had such a positive experience! Serengeti sunglasses are known for their high-quality lenses and comfort, so it sounds like you're in good hands now. Enjoy your new sunglasses!
Posted 10 months ago
Received my order in good condition.. delivery just took a long time.. Thank you.
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Posted 11 months ago
Thank you Tiffany, for your 4 star review. Pleased to hear, your order was in good condition when it arrived.
Posted 10 months ago
Always helpful and friendly, great customer service
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Posted 11 months ago
Hi Kristie, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We look forward to assisting you again soon!
Posted 11 months ago
Well presented shop friendly and well informed staff and good prices
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Posted 11 months ago
Thank you so much Ned, for your kind words! We’re delighted to hear that you had a great experience with our store, and that our staff could assist you in a friendly and informative way. It's wonderful to know you enjoyed our prices too!
Posted 11 months ago
Sunnies just as described. Quick delivery. Very happy!
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Posted 11 months ago
Bought a pair of Maui Jim’s and they took the cleaner out and didn’t include it. That’s all
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Posted 11 months ago
Just love my purchase great 😊
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Posted 11 months ago
Good online shopping experience with regular updates & product arrived well packaged!
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Posted 11 months ago
BrightEyes is rated 4.7 based on 184 reviews