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BrightEyes Reviews

4.8 Rating 170 Reviews
94 %
of reviewers recommend BrightEyes
Put Maui Jims in for lens replacement 17 days ago ?????????
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Posted 3 months ago
Thank you Peter, for reaching out, and we’re truly sorry for the delay in your Maui Jim lens replacement. We understand how frustrating this must be. Have you had a chance to follow up with the store for an update on your order? If not, we’d be happy to assist in checking on it for you.
Posted 3 months ago
Excellent service and very friendly staff Top quality glasses
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Posted 3 months ago
Thank you so much Cathy, for your kind words! We’re thrilled to hear that you had an excellent experience with our service and that you’re enjoying your new glasses. We truly appreciate your support!
Posted 3 months ago
Amazing service and great glasses :)
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Posted 3 months ago
Thank you Shane, for your time to leave a 5 star rating
Posted 3 months ago
Great price and very quick service!! Delivered within days and exactly as expected
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Posted 3 months ago
Hi Paul, Thanks so much for your kind words! We're so happy to hear you were pleased with the great price and how quickly your order arrived. It’s always our goal to deliver exactly what you expect, fast and hassle-free!
Posted 3 months ago
My recent shopping visit to BrightEyes at DFO was positive and courteous. The lady was mature, well groomed and extremely knowledgable. A combination which is very rare today from most places where the people don't care and are focused on their own life. I would recommend this store to anybody!
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Posted 4 months ago
Thanks for your wonderful review! We're so glad to hear you had a positive experience at BrightEyes DFO. Our team takes pride in providing friendly and knowledgeable service, and it's great to know it made a difference. We truly appreciate your recommendation and look forward to seeing you again!
Posted 4 months ago
Good experience
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Posted 4 months ago
Thanks for your review Chris, We're glad you had a good experience. Hope to see you again soon!😊
Posted 4 months ago
awesome service thankyou !
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Posted 4 months ago
Hi Andrew, Thanks for your kind words! We're glad you had an awesome experience.
Posted 4 months ago
Great actually the best range of glasses any where and good prices. Expert honest staff who know the ranges and features. Very happy.
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Posted 4 months ago
Wow, thank you Paul, for your amazing feedback! We're so happy to hear you love our range, prices, and expert staff. We always strive to provide the best service and selection. Enjoy your new sunglasses!
Posted 4 months ago
Great Service after my glasses broke while taking them off. Mangrove Jack I always buy.
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Posted 4 months ago
Thanks for your review! We're glad we could assist after your sunglasses broke. Mangrove Jack is a great choice, and it's awesome to hear you're a loyal fan. We appreciate your support!
Posted 4 months ago
Great personal service
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Posted 4 months ago
Hi Peter, Thank you for your 5 star rating and kind words! We’re thrilled to hear you enjoyed our personal service. We always strive to make every experience a great one!
Posted 4 months ago
Good quality clip ons. Well packed and fast delivery
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Posted 5 months ago
Thanks for your great review! Glad to hear you're happy with the quality of the clip-ons and our speedy delivery. Appreciate your support
Posted 5 months ago
Regular customer the staff at morayfield are always helpful and great to deal with
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Posted 5 months ago
Thank you Aaron, for your continued support and kind words! We’re so glad to hear that the Morayfield team is always there to help and make your shopping experience great. We truly appreciate you being a regular customer and look forward to seeing you again soon! 😊
Posted 5 months ago
very good customer service experience. 110% excellent
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Posted 5 months ago
Thank you so much Tom, for your kind words! We’re thrilled to hear you had an excellent customer service experience. We always strive to go above and beyond, and it's great to know we hit the mark for you! 😊
Posted 5 months ago
My favourite sunglasses broke and found them on Bright eyes at such a good price I ordered 2 more pairs,fast delivery and well packaged,thankyou very much..
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Posted 5 months ago
Thank you for your review! We're so glad you found your favorite sunglasses at such a great price, and it's awesome that you were able to grab a couple more pairs. We’re happy to hear the delivery was fast and everything arrived well-packaged. Enjoy your new sunglasses! 😎
Posted 5 months ago
i have very much enjoyed the sunglasses that i purchesed 2 weeks ago they suit my eyes and are very light on my face
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Posted 5 months ago
Hi Matthew, Thank you for your 5 star review! We’re so happy to hear that you’ve been enjoying your sunglasses.
Posted 5 months ago
Very happy with the knowledge and professionalism of the staff
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Posted 5 months ago
Thank you Scott, for your 5-star rating! We’re so happy to hear that our staff’s knowledge and professionalism made your experience a great one.
Posted 5 months ago
Service was above expectations, very friendly and very informative on the way I needed to have lenses replaced in my spotters, Absolutely recommend
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Posted 5 months ago
Thank you for your kind words Trent! We're so glad to hear you had a great experience with our service. It’s awesome that we could help you get your Spotters lenses sorted. We truly appreciate the recommendation!"
Posted 5 months ago
I would like to thank this Bright Eyes store in Hervey Bay. I dropped off my Maui Jim sunglasses to have the cracked glass lenses replaced. They told me they can replace the arms as well at same cost. When I picked them up I it looks like they have given me a brand new pair of sunglasses. I am very impressed. Thank You heaps Bright Eyes. Albert Roth Hervey Bay.
BrightEyes 5 star review on 28th January 2025
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Posted 5 months ago
That's amazing, Albert! It sounds like the team at the Hervey Bay store went above and beyond. Maui Jim sunglasses are such high-quality, so having them looking brand new again must feel fantastic! 😊
Posted 5 months ago
We walked away totally comfortable and happy with our purchase.
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Posted 5 months ago
Hi Clifford, Sounds like you had a fantastic experience, thank you for sharing.
Posted 5 months ago
Staff very hepful and polite
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Posted 5 months ago
HI Robert, Thank you for your feedback! We're delighted to hear that our staff were helpful and polite during your visit. Providing excellent customer service is our top priority, and your kind words mean a lot.
Posted 5 months ago
BrightEyes is rated 4.8 based on 170 reviews