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BrightEyes Reviews

4.7 Rating 123 Reviews
93 %
of reviewers recommend BrightEyes
Yeah the girl who helped me was very good. Very honest to what suited my face and what didn't. It was my first time buying glasses for style. Before that was just safety glasses from work. So the 280 odd dollar purchase was made easy with her customer service. Happy
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Posted 9 months ago
Thank you so much Will, for your wonderful review! We're thrilled to hear that our team member provided you with honest and helpful assistance in finding the perfect glasses for your style. We understand that buying glasses for style can be a new experience, especially after wearing safety glasses for work.
Posted 9 months ago
Very good customer service
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Posted 9 months ago
Thank you Garry, for your positive feedback! We're delighted to hear that you had a very good experience with our customer service.
Posted 9 months ago
I had wanted some Ray Ban wayfarers since forever but the cost always threw me. The Ray Bans website wanted $220 Sunglasses “shack” wanted $292 and didn’t even have the tortoise shell frame or green lens. Bright Eyes however had the Trifecta Frame Lens and just $172 Winner winner chicken dinner
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Posted 9 months ago
Thank you Peter, for sharing your experience! We're thrilled to be your Ray-Ban destination and even more delighted to know we had the trifecta you were looking for – the perfect frame, lens, and an unbeatable price of $172! It's fantastic to hear that we could provide you with the exact combination you desired while offering great value.
Posted 9 months ago
Great service. Enough info on line re sizing to ensure a perfect fit for my clip ons.
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Posted 9 months ago
great service and the sales person was very knowledable about all aspects relating to sunglasses.
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Posted 9 months ago
Thank you Andrew, for taking the time to share your positive experience! We're delighted to hear that you received great service and that our salesperson was knowledgeable about all aspects relating to sunglasses.
Posted 9 months ago
The whole process, from price to ordering and the real time tracking of delivery, was first class.
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Posted 9 months ago
Thank you Alan, for your fantastic review! We're thrilled to hear that your experience with us, from pricing to ordering and real-time tracking of delivery, was first class. Providing a seamless and enjoyable process for our customers is our priority. If there's anything else you need or if you have more feedback to share, feel free to reach out.
Posted 9 months ago
I was searching for a replacement for my clip-on sunglasses and came acroos this site. At first I thought they wouldn't be what I wanted but ordered them anyway. To my surprise not onlydid they fit but where better than those I'd previously been using. The order was processed quickly and I reveived the glasses in about 2 working days via Austpost. I'll be going back to Bright Eyes in the future for more glasses.
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Posted 9 months ago
Thank you so much Peter, for taking the time to share your experience with us! We're delighted to hear that you found the perfect replacement for your clip-on sunglasses at Bright Eyes. It's fantastic to know that they exceeded your expectations in terms of fit and quality. We're also pleased to hear that our quick processing and the prompt delivery via AustPost met your satisfaction. We look forward to serving you again in the future for all your eyewear needs.
Posted 9 months ago
The staff were very friendly and only too happy to assost.
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Posted 9 months ago
Happy with my purchase of Oroton Ainsley sunglasses. Ordering easy and arrived a week later. Only concern was they were not in an Oroton case as I would expect.
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Posted 9 months ago
Quick delivery, good packaging & easy to deal with
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Posted 9 months ago
Thanks Damien, That's wonderful to hear that we could provide, Quick delivery, good packaging, and easy transactions. They all contribute significantly to a positive overall shopping experience.
Posted 9 months ago
My sunglasses were easy to purchase and at a good price. Delivery eas very prompt.
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Posted 9 months ago
Staff are always friendly and courteous with excellent product knowledge, BrightEyes will always be my first stop when in need of Sunglasses.
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Posted 9 months ago
Thank you Donna, for your wonderful feedback! We greatly appreciate your kind words about our staff's friendliness, courtesy, and excellent product knowledge. It's always our goal to provide top-notch service to our valued customers. We're here to ensure you have a fantastic experience every time you visit BrightEyes. Thank you for choosing us!
Posted 9 months ago
Fantastic shopping experience. New sunnies were exactly as ordered and delivered quickly. I will definitely purchase from Bright Eyes again.
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Posted 9 months ago
Thank you Celeste for the glowing review! We're delighted to hear that you had a fantastic experience with us. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again soon!
Posted 9 months ago
We're thrilled to hear about your fantastic shopping experience with us Celeste. It's great to know that your new sunnies were exactly as ordered and that the delivery was quick. We appreciate your positive feedback and are delighted to have earned your satisfaction. We look forward to serving you again
Posted 9 months ago
Thank you so much ~ Wonderful service, fast postage & awesome product ..It's a definite 5☆ from me !!
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Posted 9 months ago
Was happy to have a BRIGHTEYES store in our local shopping centre as they had been recommended by several friends and relatives. Even though i was looking for a particular brand ie MAUI JIMS it was good to compare them against other brands.
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Posted 9 months ago
Thank you Kim for the 4 star review, looking forward to seeing you again
Posted 9 months ago
Excellent customer service and we got exactly what were after
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Posted 9 months ago
Thank you Ash for the amazing review! We're thrilled that you had a great time with us. Your satisfaction is our ultimate goal, and we're already looking forward to the next opportunity to serve you. Cheers to more fantastic experiences ahead!
Posted 9 months ago
Such an amazing choice of sunglasses to choose from. For the retail lady it’s wasn’t about making a sale it was more about what made me happy and what felt comfortable on my face. She also has a lot of knowledge about the brands which I enjoyed listening to. I had a choice of Prado or Versace and being so much more comfortable I chose Versace
BrightEyes 5 star review on 16th February 2024
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Posted 9 months ago
Thank you Sally-Anne for the 5 star review. It's wonderful to know that you enjoyed your visit. Our team works hard to create memorable experiences, and your feedback validates our efforts. We look forward to exceeding your expectations again in the future.
Posted 9 months ago
I have made a few purchases from Bright Eyes & have always found their ordering process easy to navigate and their delivery speed is quick every time. They are available to chat to if one has queries and provide good product & good service.
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Posted 10 months ago
Thank you Anthony, for the fantastic 5-star review! We're thrilled that you loved our online experience. . Your feedback encourages us to maintain our high standards, and we can't wait to have you back for another great experience.
Posted 9 months ago
Very impressive
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Posted 10 months ago
Always friendly helpful staff in Airlie Beach
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Posted 10 months ago
It's wonderful to hear that you've had positive experiences with the staff in Airlie Beach! Friendly and helpful service can make a significant difference in customer satisfaction. We're here to provide excellent service, and we appreciate your kind words. Thank you for your support!
Posted 9 months ago
BrightEyes is rated 4.7 based on 123 reviews