Thank you Aaron, for your wonderful feedback! We're delighted to hear that our staff member provided awesome service without pushing for a sale and was helpful with information on other brands.
Your satisfaction is our priority, and it's great to know we could meet your expectations.
“Peta at Bright Eyes Cairn Central is amazingly helpful & an absolute joy. She listens to what you are looking for, jumps straight into action selecting the right frames & lens for your face shape & needs. When asking her opinon between frames she had great clarity. Thank you Peta I love my new Maui Jims with pink lenses.”
Thank you Whitney for taking the time to share your wonderful experience with Peta at Bright Eyes Cairns Central! We're thrilled to hear that Peta provided such exceptional service, helping you find the perfect frames and lenses tailored to your needs and style preferences.
We'll make sure to pass along your kind words to Peta, and we're delighted that you love your new Maui Jim's with pink lenses.
Thank you Robert for your 5 star review, It's wonderful to hear about your positive experience with our staff! Providing excellent customer service is always our goal, and we're glad to hear that they were able to quickly and efficiently replace your faulty glasses without any hassle. Your high rating and satisfaction mean a lot to us.
Thank you Anthony, It sounds like you had a fantastic experience with our staff! We're thrilled to hear that they were helpful, patient, and friendly during your visit. Providing excellent service is our top priority, and we're delighted that our team exceeded your expectations.
“I had eye surgery and needed a pair of good sunglasses for the recovery period and longer. I ordered a pair rather expensive sumglasses from BrightEyes as I was unable to venture out to the shops. I chosed BrightEyes as there was a wide range on line and fairly priced. The glasses arrived very quickly and was well packed. Unfortunately the glasses did not fit me well enough. On calling BrightEyes from Melbourne I experienced a warm and understandling acceptance of my need to return the glasses for a refund. I followed the instructions and all was resolved very promptly. I will definitely buy from BrightEyes when I can do some homework re fit and style in the near future.”
Thank you so much Manlee, for sharing your experience with us. We're sorry to hear that the sunglasses didn't fit you well, but we're glad to hear that our team was understanding and prompt in processing your refund. Your comfort and satisfaction are important to us, and we're grateful for your kind words about our service. When you're ready to shop for sunglasses again in the future, we'll be here to assist you in finding the perfect fit and style. Wishing you a speedy recovery from your eye surgery!
Thanks you Denise for the 5 star review. We're delighted to hear that you had such a positive experience with our team member! Providing excellent service and expertise is something we prioritise at BrightEyes, and we're thrilled that it made a difference for you.
Thank you so much Paul, for your incredible support and loyalty! We're thrilled to hear that you've had such a positive experience with us and that we've been able to meet your eyewear needs time and time again.
“Ordered glasses
Online only
Great glasses, Oakley, light weight, photocromatic lens
Use for MTB
Delivered on time in good condition
Best glasses for use”
“Really pleased with the whole purchase. Love my new RayBans.
Cheapest deal and fast shipping (even to NZ).
Brilliant BrightEyes. Would order from them again”
Thank you for your glowing review Simon We're thrilled to hear that you're really pleased with your new Ray-Bans and that you found our deal to be the cheapest with fast shipping, even to NZ. We're delighted that you had a brilliant experience with BrightEyes and would happily order from us again. We appreciate your kind words and your support. Enjoy your new sunglasses.
You're very welcome! We're always here to assist you with any inquiries or exchanges you may need. Thank you for choosing us, and we appreciate your continued support.
We apologise for any confusion or inconvenience Ashleigh. Your satisfaction is important to us, and we're sorry for the delay in receiving your order. Your order was dispatched from our warehouse on the 25th March,
Due to the Easter holiday rush, Australia Post is currently experiencing high volumes of parcels and inquiries. I believe your parcel was delivered to your postal address this morning. We hope you enjoy wearing your Sito sunglasses.
“Went to brighteyes Brisbane DFO they sorted out a okley warranty for me and help with the sale of a new pair of glasses as well the ladies there are marvellous at what they do and Freo fly and efficient thank again to them for there help”
Thank you David, for your kind words! We're delighted to hear that our team at Bright Eyes Brisbane DFO provided you with exceptional service, sorting out your Oakley warranty and assisting with your new glasses purchase. We strive to make every customer experience enjoyable and efficient. Your appreciation means a lot to us. We look forward to serving you again in the future!"
