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BrightEyes Reviews

4.7 Rating 129 Reviews
93 %
of reviewers recommend BrightEyes
This is about my 9th pair of Ray Ban’s from Alice Springs BrightEyes. Great prices and the staff are always really helpful.
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Posted 9 months ago
Thank you Ben for the 5 stars and for your continued support and for choosing BrightEyes Alice Springs for your eyewear needs! We're thrilled to be your go-to destination for Ray-Bans, and we're delighted that you've had positive experiences with our prices and helpful staff. We appreciate your loyalty and look forward to serving you for many more pairs to come!
Posted 9 months ago
Great friendly staff who were very helpful and really new there trade
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Posted 10 months ago
Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our friendly and knowledgeable staff.
Posted 9 months ago
Great helpful staff
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Posted 10 months ago
I thought the service was good however for the money I purchased the product for I didn’t receive a case for my glasses just a cloth bag for them. That was cheap and disappointing.
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Posted 10 months ago
Thank you Joseph, for taking the time to share your feedback. We sincerely apologise for any disappointment caused by not including a hard case with purchase. Not all sunglass suppliers supply hard cases as well as soft pouches with their product. We strive to provide a high-quality experience for all our customers, and we understand your disappointment.
Posted 10 months ago
love my versace sun glasses
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Posted 10 months ago
Thank you so much Cindy, for sharing your love for your Versace sunglasses! We're thrilled to hear that you're enjoying the style and sophistication they bring to your everyday life. Versace strive to create eyewear that not only looks fabulous but also provides exceptional quality and comfort.
Posted 10 months ago
better as expected thank you
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Posted 10 months ago
Thank you for taking the time to share your feedback and leave a 5 star review. We're delighted to hear that your experience exceeded your expectations.
Posted 10 months ago
Yeah the girl who helped me was very good. Very honest to what suited my face and what didn't. It was my first time buying glasses for style. Before that was just safety glasses from work. So the 280 odd dollar purchase was made easy with her customer service. Happy
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Posted 10 months ago
Thank you so much Will, for your wonderful review! We're thrilled to hear that our team member provided you with honest and helpful assistance in finding the perfect glasses for your style. We understand that buying glasses for style can be a new experience, especially after wearing safety glasses for work.
Posted 10 months ago
Very good customer service
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Posted 10 months ago
Thank you Garry, for your positive feedback! We're delighted to hear that you had a very good experience with our customer service.
Posted 10 months ago
I had wanted some Ray Ban wayfarers since forever but the cost always threw me. The Ray Bans website wanted $220 Sunglasses “shack” wanted $292 and didn’t even have the tortoise shell frame or green lens. Bright Eyes however had the Trifecta Frame Lens and just $172 Winner winner chicken dinner
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Posted 10 months ago
Thank you Peter, for sharing your experience! We're thrilled to be your Ray-Ban destination and even more delighted to know we had the trifecta you were looking for – the perfect frame, lens, and an unbeatable price of $172! It's fantastic to hear that we could provide you with the exact combination you desired while offering great value.
Posted 10 months ago
Great service. Enough info on line re sizing to ensure a perfect fit for my clip ons.
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Posted 10 months ago
great service and the sales person was very knowledable about all aspects relating to sunglasses.
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Posted 10 months ago
Thank you Andrew, for taking the time to share your positive experience! We're delighted to hear that you received great service and that our salesperson was knowledgeable about all aspects relating to sunglasses.
Posted 10 months ago
The whole process, from price to ordering and the real time tracking of delivery, was first class.
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Posted 10 months ago
Thank you Alan, for your fantastic review! We're thrilled to hear that your experience with us, from pricing to ordering and real-time tracking of delivery, was first class. Providing a seamless and enjoyable process for our customers is our priority. If there's anything else you need or if you have more feedback to share, feel free to reach out.
Posted 10 months ago
I was searching for a replacement for my clip-on sunglasses and came acroos this site. At first I thought they wouldn't be what I wanted but ordered them anyway. To my surprise not onlydid they fit but where better than those I'd previously been using. The order was processed quickly and I reveived the glasses in about 2 working days via Austpost. I'll be going back to Bright Eyes in the future for more glasses.
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Posted 10 months ago
Thank you so much Peter, for taking the time to share your experience with us! We're delighted to hear that you found the perfect replacement for your clip-on sunglasses at Bright Eyes. It's fantastic to know that they exceeded your expectations in terms of fit and quality. We're also pleased to hear that our quick processing and the prompt delivery via AustPost met your satisfaction. We look forward to serving you again in the future for all your eyewear needs.
Posted 10 months ago
The staff were very friendly and only too happy to assost.
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Posted 10 months ago
Happy with my purchase of Oroton Ainsley sunglasses. Ordering easy and arrived a week later. Only concern was they were not in an Oroton case as I would expect.
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Posted 10 months ago
Quick delivery, good packaging & easy to deal with
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Posted 10 months ago
Thanks Damien, That's wonderful to hear that we could provide, Quick delivery, good packaging, and easy transactions. They all contribute significantly to a positive overall shopping experience.
Posted 10 months ago
My sunglasses were easy to purchase and at a good price. Delivery eas very prompt.
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Posted 10 months ago
Staff are always friendly and courteous with excellent product knowledge, BrightEyes will always be my first stop when in need of Sunglasses.
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Posted 10 months ago
Thank you Donna, for your wonderful feedback! We greatly appreciate your kind words about our staff's friendliness, courtesy, and excellent product knowledge. It's always our goal to provide top-notch service to our valued customers. We're here to ensure you have a fantastic experience every time you visit BrightEyes. Thank you for choosing us!
Posted 10 months ago
Fantastic shopping experience. New sunnies were exactly as ordered and delivered quickly. I will definitely purchase from Bright Eyes again.
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Posted 10 months ago
Thank you Celeste for the glowing review! We're delighted to hear that you had a fantastic experience with us. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again soon!
Posted 10 months ago
We're thrilled to hear about your fantastic shopping experience with us Celeste. It's great to know that your new sunnies were exactly as ordered and that the delivery was quick. We appreciate your positive feedback and are delighted to have earned your satisfaction. We look forward to serving you again
Posted 10 months ago
Thank you so much ~ Wonderful service, fast postage & awesome product ..It's a definite 5☆ from me !!
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Posted 10 months ago
BrightEyes is rated 4.7 based on 129 reviews