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BrightEyes Reviews

4.8 Rating 151 Reviews
94 %
of reviewers recommend BrightEyes
Fantastic shopping experience. New sunnies were exactly as ordered and delivered quickly. I will definitely purchase from Bright Eyes again.
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Posted 1 year ago
Thank you Celeste for the glowing review! We're delighted to hear that you had a fantastic experience with us. Your kind words motivate us to continue delivering top-notch service. We look forward to serving you again soon!
Posted 1 year ago
We're thrilled to hear about your fantastic shopping experience with us Celeste. It's great to know that your new sunnies were exactly as ordered and that the delivery was quick. We appreciate your positive feedback and are delighted to have earned your satisfaction. We look forward to serving you again
Posted 1 year ago
Thank you so much ~ Wonderful service, fast postage & awesome product ..It's a definite 5☆ from me !!
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Posted 1 year ago
Was happy to have a BRIGHTEYES store in our local shopping centre as they had been recommended by several friends and relatives. Even though i was looking for a particular brand ie MAUI JIMS it was good to compare them against other brands.
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Posted 1 year ago
Thank you Kim for the 4 star review, looking forward to seeing you again
Posted 1 year ago
Excellent customer service and we got exactly what were after
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Posted 1 year ago
Thank you Ash for the amazing review! We're thrilled that you had a great time with us. Your satisfaction is our ultimate goal, and we're already looking forward to the next opportunity to serve you. Cheers to more fantastic experiences ahead!
Posted 1 year ago
Such an amazing choice of sunglasses to choose from. For the retail lady it’s wasn’t about making a sale it was more about what made me happy and what felt comfortable on my face. She also has a lot of knowledge about the brands which I enjoyed listening to. I had a choice of Prado or Versace and being so much more comfortable I chose Versace
BrightEyes 5 star review on 16th February 2024
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Posted 1 year ago
Thank you Sally-Anne for the 5 star review. It's wonderful to know that you enjoyed your visit. Our team works hard to create memorable experiences, and your feedback validates our efforts. We look forward to exceeding your expectations again in the future.
Posted 1 year ago
I have made a few purchases from Bright Eyes & have always found their ordering process easy to navigate and their delivery speed is quick every time. They are available to chat to if one has queries and provide good product & good service.
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Posted 1 year ago
Thank you Anthony, for the fantastic 5-star review! We're thrilled that you loved our online experience. . Your feedback encourages us to maintain our high standards, and we can't wait to have you back for another great experience.
Posted 1 year ago
Very impressive
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Posted 1 year ago
Always friendly helpful staff in Airlie Beach
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Posted 1 year ago
It's wonderful to hear that you've had positive experiences with the staff in Airlie Beach! Friendly and helpful service can make a significant difference in customer satisfaction. We're here to provide excellent service, and we appreciate your kind words. Thank you for your support!
Posted 1 year ago
Exceptional service!
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Posted 1 year ago
Thank you Jessica for the 5 star review, I'm thrilled to hear that you've experienced exceptional service! Providing top-notch service is a priority for us, and we're delighted that it has made a positive impression on you. Thank you for choosing us!
Posted 1 year ago
Bought a pair of Oakley Hydra sunnies for cricket. Delivery was quick and great product. Glad I looked online as BrightEyes was 15% cheaper than Oakley, OPSM and other retailers.
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Posted 1 year ago
That's fantastic to hear! I'm glad you had a positive experience with your purchase of Oakley Hydra sunglasses for cricket. Fast delivery and cost savings are definitely great perks. It's always a good idea to shop around online, and I'm delighted you found a better deal with BrightEyes compared to other retailers. Enjoy your new sunglasses, and thank you for choosing BrightEyes!
Posted 1 year ago
I always feel welcome at BrightEyes in Geraldton the staff are amazing and very helpful
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Posted 1 year ago
It's wonderful to hear Alan, that you always feel welcome at BrightEyes in Geraldton! Having amazing and helpful staff can make a significant difference in the overall shopping experience. They will appreciate hearing about the positive impact they've had on your experience. Thank you for choosing BrightEyes, and we hope to continue providing you with excellent service in the future!
Posted 1 year ago
The staff at Ballina store was very helpful.we purchased a pair of sunglasses in December and they broke in January so o they replaced them with no problems
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Posted 1 year ago
Thank you Colin, I'm glad to hear that the staff at the Ballina store was very helpful and that they promptly replaced your sunglasses with no problems after they broke in January. Excellent customer service and a hassle-free resolution to issues are key to a positive shopping experience.
Posted 1 year ago
Very happy with my overall experience.
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Posted 1 year ago
Extremely fast delivery from these guys. My new glasses are exactly as they were described. Highly recommended
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Posted 1 year ago
HI Justin Thanks a bunch for your positive review! We're ecstatic to have you as a happy customer.
Posted 1 year ago
I love the lady , who owns Karratha bright eyes she’s so lovely , always a good shopping experience. Simone k-town
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Posted 1 year ago
Hi Simon Our staff always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right!
Posted 1 year ago
Very happy with my new Ray Bans Their wonderfull Very helpful and lovely staff
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Posted 1 year ago
Paula was great help getting a repair done for me
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Posted 1 year ago
Service great glasses not so much you don’t expect to pay 250 for glasses and after wasting 3 times the arms go loose
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Posted 1 year ago
Very quick service. I wanted to replace an old pair of sunglasses and Bright Eyes still stocked the same pair so I knew they would fit. Ordered and they were delivered quickly and are a perfect replacement for my old pair. I would be happy to shop there again :-)
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Posted 1 year ago
Great customer service and my grandchildren are just delighted with their fishing shirts
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Posted 1 year ago
BrightEyes is rated 4.8 based on 151 reviews