BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 312 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

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“Expensive but great quality material. Super tough zippers and the storage is amazing! Really love the bag. The only mistake I made when I ordered the bag was that I ordered 2 "front" pieces and they do not have a "zipper" to attach to the main bag.”

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Posted 1 year ago

Reach out to us at "info@brightlinebags.com" along with a photo or two. Let's see what's up and help get you the right pieces. This will be easy to take care of. We're glad to help.

Posted 1 year ago

“Shipped and delivered quickly”

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Posted 1 year ago

“I gave a 4 only because just got the bag and haven’t had a chance to use it yet. That being said, so far I am very impressed with how slim/compact this bag is yet just how much stuff you can fit into this bag. I built my own, not really knowing what I was doing. For the center I got the c5 and the front and back to attach to it. As I said, really didn’t know what I should’ve been ordering but I like pockets and if you do as well I highly recommend this bag. It’s perfect for all the small stuff that always seems to hide at the bottom of a bag. Overall thus far very impressed, not to mention the engineering that went into this bag is like nothing I’ve ever seen before.”

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Posted 1 year ago

“As advertised, high quality product. Fast delivery. I’m very happy.”

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Posted 1 year ago

“Fast shipping, high quality packing. Highest quality bag, and I love the modular nature of the bag so I can tailor it to my needs on a moment's notice. I can see this lasting well into the future for all my needs, whereas I went through multiple different bags to suit needs in the past. I would encourage anybody looking for a pilot's bag that can expand and contract as needed to give Brightline a serious look.”

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Posted 1 year ago

“I've been using my Brightline bag for around 10 years now. I like the modular nature of the bags. The one cockpit I fly is really small and I can zip out the center section of the bag and just carry the essentials. Love my Brightline bag(s).”

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Posted 1 year ago

“A very useful bag!”

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Posted 1 year ago

“Above and beyond. Love this bag, been using it for 7 years and everyone asks where did I get it. It's so functional and I love the color-coded zipper tabs. I searched forever to find the perfect bag and this is it!”

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Posted 1 year ago

“I love the way it is interchangeable. Got my first cross-country trip to use it this weekend and since I don’t need my headsets on this one, I could unzip it and make it smaller so I could take it on the airlines as a carry-on. Love the flexibility.”

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Posted 1 year ago

“Haven’t used it on a trip, but everything from my old kit bag fit and is now half the size. Awesome.”

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Posted 1 year ago

“Bought my modular bag with the backpack plate straps 3-inch middle section. What I like the most is the perfect fit in HxW for my 2023 MacBook Pro. I intend to use this for work to carry my laptop and my lunch box with a water container. So far so good.”

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Posted 1 year ago

“A bag like no others! I travel a lot for work and BrightLine streamlined my carryon experience. What an awesome idea.”

BrightLine Bags, Inc 5 star review on 29th March 2023

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Posted 1 year ago

“I have used my flight bag for several years. I have been very pleased!”

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Posted 1 year ago

“My bag has held up pretty well over a six year period. The weak area is the side bottle holder, they are weak and do not last at all. The straps break really quickly, I suggest an all new design for the bottle holder. Also, there isn’t any protection for the bottom. I have to tape over the zipper on the outside attachment where the bag drags on the floor. $44 is an expensive replacement cost for the outside pocket I had to replace from the zipper being worn off from dragging.”

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Posted 1 year ago

“Well constructed bags. Excellent customer service!!!”

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Posted 1 year ago

“After having an issue with the bags construction years later, their customer service to resolve the problem was outstanding. There will always be problems with a product or service and it's how a company addresses and resolves those problems that set it apart from the rest. Because of their outstanding attention to resolving my issue, I purchased many more additional items which arrived and I'm very happy with. By the way, one evening while exploring and deciding which additional products to buy, I called the company and was pleasantly surprised to discover that it was the owner who took the time to take the call and answer all my questions. Would definitely recommend them to anyone looking for a flight bag with complete confidence.”

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Posted 1 year ago

“They just do the job. Brilliantly.”

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Posted 1 year ago

“Purchased for use on the 737 with my airline, and so far I'm loving it! Makes it easy to find the things I need. Wish I would've gotten side pockets off the bat, but will be ordering those soon. Great product!”

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Posted 1 year ago

“The new bag parts seem to have a little better quality of zippers than my original one.”

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Posted 1 year ago

“Best bag ever! I get compliments and questions about it all the time! Keeps me down to ‘two bags’ which is priceless!”

BrightLine Bags, Inc 5 star review on 16th March 2023

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 312 reviews