Login
Start Free Trial Are you a business?? Click Here

BrightLine Bags, Inc Reviews

4.7 Rating 309 Reviews
92 %
of reviewers recommend BrightLine Bags, Inc
4.7
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read BrightLine Bags, Inc Reviews
Anonymous
Anonymous  // 01/01/2019
Brightline flight bag system is great. Good, versatile product with fast efficient service. Keep up the good work!
Helpful Report
Posted 1 year ago
Quality product. Great customer service with an order mishap.
Helpful Report
Posted 1 year ago
Bags are perfect for our needs. Offers layers of flexibility in equipment configurations.
Helpful Report
Posted 1 year ago
Quick shipping and excellent add on to my bag.
BrightLine Bags, Inc 5 star review on 17th August 2023
Helpful Report
Posted 1 year ago
I love the bags I purchased but would like to see a feed through charging port in CS2 through CS5 if space is available . Just a pinch grommet near or on the top of the bag. Assuming most people set their bag on the floor making the top of the bag at about 16”and receptacles are at 18” I think this would be a nice addition to the bag. A second thought would be moving the Brightline name from the lower PCF to the sun glasses storage pocket,but keep the logos where they are.Reason being is once you fill the PCF lower pocket you cannot read the brand unless you’re rolling. Most people ask for the brand when standing still looking straight down at the bag. Just some food for thought. Please feel free to use these ideas but if you do I would like to be the first customer to have one is all I ask. Thanks so much for caring about what you’re customers think. Christopher Cerda. Patterson,CA.
Helpful Report
Posted 1 year ago
Hi Christopher, Thanks for the great review along with the great suggestions. Requests like theses are the single biggest influencer to what features we implement over time. So much of what BrightLine Bags are today is due to requests from our users. And I like the way you present your ideas because you not only give the "what", but also the "why". Well done. Of course, you can imagine that we accumulate and categorize and prioritize these requests as they come in and the things that bubble up to the top with all the factors taken into account, get implemented first. Which means that some things don't ever get implemented. I know this response is a bit vague, but it sort of has to be because I don't want to promise that we'll implement your ideas and I'm certainly not saying that we won't. Stay tuned and we'll see what shakes out. Keep the requests coming and we promise to continue to use our customer feedback to improve our bags. --> Ross Bishop
Posted 1 year ago
BrightLine Bags has been the perfect product for my needs. They fit all of my required items and documents, while not taking up too much space on the jet. I recommend this product to all of my colleagues.
Helpful Report
Posted 1 year ago
Brightline created the bag (or let me create the bag) that I've been trying find for ages.
Helpful Report
Posted 1 year ago
Quite simply quick Efficient & at an outstanding price point!
Helpful Report
Posted 1 year ago
This is the bag I've been looking for!! I love the versatility and convenience! You guys designed the perfect flight bag in my opinion, everything fits and stays protected and organized! iPad/headset/Sentry/spare radio, pockets for spare batteries, battery pack, chords, snacks :) Thank you!
Helpful Report
Posted 1 year ago
The bag is nice. The camera insert could be firmer to hold a professional size camera it's probably not going to work for what I had planned. Not as ideal as I thought for photography so will see what happens lol. Shipping cost seems high for the time it took to arrive 🤷🏻 I'll do a full review once I've had a month.
Helpful Report
Posted 1 year ago
Brightline bags are well designed with an excellent quality build. While I am not a pilot, I like the organization offered by BL bags and the quality of the materials used in construction. My wife and I travel frequently and it is convenient to have everything we need in a well organized unit. We both travel with B7 sets.
Helpful Report
Posted 1 year ago
Buying experience was great, so stoked to have my second bright line bag. They’re awesome and the B5 is the perfect size
Helpful Report
Posted 1 year ago
Work as advertised , durable, adjustable, tons of places to keep everything
Helpful Report
Posted 1 year ago
I have been waiting for this bag for 30 years. No better pilot pro gear on the market. Oh yeah, it’s also customizable.
Helpful Report
Posted 1 year ago
Brightline Bags is an outstanding company! Their bags are such wonderful quality. So much thought goes into each piece and how they fit together. Each bag is custom to your needs because you purchase the pieces that work best for you! YOU build the bag!!!! Customer service is terrific too! Any questions you have can be answered by their knowledgeable customer service representative. Look no further for a bag that will easily meet ALL of your needs. You will not be disappointed.
Helpful Report
Posted 1 year ago
only one problem if i need to walk in between seats the full configuration will not fit maybe try to make it stackable so it will fit between the seats
Helpful Report
Posted 1 year ago
Robust construction using high-quality materials. Easily reconfigurable, with several add-ons available, resulting in custom arrangement of usefully-sized spaces for stowing cockpit and general travel necessities. I am more pleased with its usefulness than other bags I've tried. Thumbs up!
Helpful Report
Posted 1 year ago
Nice and excellent bag
BrightLine Bags, Inc 5 star review on 18th July 2023
Helpful Report
Posted 1 year ago
I am just getting started! I travel and need this bag for essentials and things I may need. Trying to figure out how to organize front pockets; toilet paper and other such things, computer and phone cords, head phones and chargers. I'm going to lay everything out and work on the organization. My first trip with the bag with be three weeks in the mountains of Ecuador. Will let you know how it works. I usually have carry on and this will go under the seat
Helpful Report
Posted 1 year ago
I like my bag just fine. It’s very useful. However this is the second front section I’ve had where the zippers broke in an open position and couldn’t be used. The first time it was the bottom pouch. Brightline sent me a new improved front. This time it was the top pouch that failed. I’m not hard on my bags but I do use those zippers. The front zippers are definitely a weak point.
Helpful Report
Posted 1 year ago
BrightLine Bags, Inc is rated 4.7 based on 309 reviews