BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 312 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

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“This bag is absolutely excellent. I mistakenly ordered the wrong handle (the slim). It is marked as incompatible with the center section that I got (C5) I just was not paying attention. Be sure to read the notes! Easy to put together and very nice functionality with customization. 5 Stars.”

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Posted 1 year ago

“I have several of your bags that I can adapt to particular uses, that I have purchased over the past 7 years or so. They have worked extremely well for my various uses and I have particularly appreciated their adaptability, solid construction, and usefulness.”

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Posted 1 year ago

“Nice bag, nice flexibility for multiple uses. As a Line Check Airman on the 737 it provides many configurations for the multitude of tasks.”

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Posted 1 year ago

“Great bag. Just bought a new front and center piece. Zippers final failed after 5 years of heavy use. Highly recommend”

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Posted 1 year ago

“Always a great experience. Fast shipping and great products.”

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Posted 1 year ago

“Susan did a great job taking care of my issue. Fast, friendly, empathetic, and skilled.”

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Posted 1 year ago

“Disappointed to find out these the slim handle that was part of the B0 Slim did not come with it. I’ll be able to give a review once I have a way to use it.”

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Posted 1 year ago

Hi Eric, I see that you didn't get a Slim Handle Kit with your B0 SLIM. That's certainly not right. I don't know what happened there, but we'll send you a Slim Handle Kit right away. Sorry for the trouble. Ross Bishop

Posted 1 year ago

“The bag was a gift for my husband for a recent. He loved it. Best travel bag ever. I’m going to get one too!”

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Posted 1 year ago

“This bag is well-built, super configurable, and of the highest quality. Definitely happy with the purchase and I'll for sure be adding to it and customizing it as tie goes on!”

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Posted 1 year ago

“Very flexible! Well constructed!”

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Posted 1 year ago

“I have used the BrightLine bag for 8 years now. It holds everything great, travels well and replacing sections is easy when a zipper breaks. I will continue to use this bag because it simply is the best flight bag out there.”

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Posted 1 year ago

“fast shipping and delivery, order was just what I was hoping for; great product and will serve me well on a trip to europe this spring! loved the product notes and info that came with the bag!! customer for life!!”

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Posted 1 year ago

“greaat bag, fantastic”

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Posted 1 year ago

“Always a good experience shopping at BrightLine with fast shipping. The shipping box was EXTREMELY well packed and sealed. Yours won't arrive half-open like many Amazon shipments. The bags themselves are GREAT. I'm not a pilot. I use these bags for camera and business purposes. They are the BEST.”

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Posted 1 year ago

“Several of my co-workers have BrightLine bags and I thought they looked interesting. My 25 year old flight briefcase finally got too ratty to carry so I thought I’d try a BrightLine. The quality is top notch and the carrying capacity is impressive. It’s narrow enough to leave on the hook on the front of my roll-aboard when I board the aircraft and it doesn’t interfere with boarding as I walk down the aisle. All in all I’m pleased with my new flight bag!”

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Posted 1 year ago

“Used these bags since their earliest versions and have given several as gifts. Great Bags !!”

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Posted 1 year ago

“Fast shipping, good quality bag. I have had zipper pulls break after 4 years of heavy use, but 200 days a year will put a toll on equipment.”

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Posted 1 year ago

“Love my bag,, bought another as a gift.”

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Posted 1 year ago

“Bag is amazing, only issue is that my handle didn't come with the snap connectors to attach it to the bag.”

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Posted 1 year ago

“The only thing I’m missing on my compute bag is a bottle holder and the only one you offer doesn’t fit! Otherwise I’M IN LOVE with this bag!”

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 312 reviews