BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 309 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

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“Always a great experience. Fast shipping and great products.”

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Posted 1 year ago

“Susan did a great job taking care of my issue. Fast, friendly, empathetic, and skilled.”

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Posted 1 year ago

“Disappointed to find out these the slim handle that was part of the B0 Slim did not come with it. I’ll be able to give a review once I have a way to use it.”

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Posted 1 year ago

Hi Eric, I see that you didn't get a Slim Handle Kit with your B0 SLIM. That's certainly not right. I don't know what happened there, but we'll send you a Slim Handle Kit right away. Sorry for the trouble. Ross Bishop

Posted 1 year ago

“The bag was a gift for my husband for a recent. He loved it. Best travel bag ever. I’m going to get one too!”

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Posted 1 year ago

“This bag is well-built, super configurable, and of the highest quality. Definitely happy with the purchase and I'll for sure be adding to it and customizing it as tie goes on!”

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Posted 1 year ago

“Very flexible! Well constructed!”

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Posted 1 year ago

“I have used the BrightLine bag for 8 years now. It holds everything great, travels well and replacing sections is easy when a zipper breaks. I will continue to use this bag because it simply is the best flight bag out there.”

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Posted 1 year ago

“fast shipping and delivery, order was just what I was hoping for; great product and will serve me well on a trip to europe this spring! loved the product notes and info that came with the bag!! customer for life!!”

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Posted 1 year ago

“greaat bag, fantastic”

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Posted 1 year ago

“Always a good experience shopping at BrightLine with fast shipping. The shipping box was EXTREMELY well packed and sealed. Yours won't arrive half-open like many Amazon shipments. The bags themselves are GREAT. I'm not a pilot. I use these bags for camera and business purposes. They are the BEST.”

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Posted 1 year ago

“Several of my co-workers have BrightLine bags and I thought they looked interesting. My 25 year old flight briefcase finally got too ratty to carry so I thought I’d try a BrightLine. The quality is top notch and the carrying capacity is impressive. It’s narrow enough to leave on the hook on the front of my roll-aboard when I board the aircraft and it doesn’t interfere with boarding as I walk down the aisle. All in all I’m pleased with my new flight bag!”

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Posted 1 year ago

“Used these bags since their earliest versions and have given several as gifts. Great Bags !!”

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Posted 1 year ago

“Fast shipping, good quality bag. I have had zipper pulls break after 4 years of heavy use, but 200 days a year will put a toll on equipment.”

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Posted 1 year ago

“Love my bag,, bought another as a gift.”

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Posted 1 year ago

“Bag is amazing, only issue is that my handle didn't come with the snap connectors to attach it to the bag.”

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Posted 1 year ago

“The only thing I’m missing on my compute bag is a bottle holder and the only one you offer doesn’t fit! Otherwise I’M IN LOVE with this bag!”

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Posted 1 year ago

“Not really sure what it is but these bags and their multiple configurations just amaze me. Hands down the best system I've come across let alone the beat quality!”

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Posted 1 year ago

“Outstanding customer service !”

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Posted 1 year ago

“Unfortunately, To bulky of a bag width wise in an Airbus. Used for one 3 day trip and then switched back to my old bag.”

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Posted 1 year ago

“Excellent customer service after a minor credit card issue after purchase.”

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 309 reviews