“It’s fine though it’s somewhat annoying having to set monthly appointment with psychiatrists for my meds especially if you’ve stabilized more or less since taking them and don’t feel the need to change the dosage.”
“It helps me see a psychiatrist in a faster time, but the program can't handle the nuances that happens at appointments. For example on 2/1 my medication changed. Less than 2 weeks later it was telling me I needed another appointment or my "treatment plan was in jeopardy". The DR said it was because of my check-in. So I made another appointment where the doctor did nothing because medications take about 4 weeks to update. 3 days later i did another check in and it's telling me to make another appointment. If still hasn't been 4 weeks.”
“Frustrated because my second appointment was canceled at appointment time due to counselor having food poisoning. I am sure she knew that two hours prior when I received an appointment reminder. I am travelling and had to make special arrangements to have the appointment. Canceling after I logged in for appointment is not good.”
“It would’ve been helpful to know before starting work with Brightside that stimulants were not going to be an accessible treatment for ADHD. I only found out at the end of my intake session when discussing treatment options b”
“I think I enjoy talking to my therapist. I still have a lot to work through, but it helps to have a different perspective on my thoughts and feelings.”
“I am very happy with the care I receive from Brightside. The app is very easy to use. The provider is very knowledgeable and my treatment plan is explained in detail. If I have any questions it is very easy to get in touch with my provider through the app. Overall, I am very happy with Brightside and would recommend to my friends and family.”
“Both my therapist and psychiatrist have been incredibly helpful and easy to work with, as well as responsive. It has been a fantastic experience so far.”
“Been going great so far! Some insurance claims take a little bit to process and I'll sometimes get hit by a surprise bill because of it. However, it has made therapy and psychiatric care a lot more accessible to me.”
“Very personalized care. I feel like I’m really listened to and that I’m being pushed to apply techniques to my life and that exercises im doing in therapy dont just stay there.”
“Derek my therapist is doing great I could not have asked for a better therapist. My son being billed $97 because he had an anxiety attack and couldn't get online he froze up. My I was charged $97 because I had an emergency at work I had no control over. This is a separation from your program if can not be refunded. Myself as well as my family I was referred and I have referred 9 members to you. I don't wish to leave but your program is here to help not harm.”
