“Easy to obtain the proper medication that I desperately needed. The psychological part was too rudimentary and way too focused on the presentations. At one point I was discussing something that was important to me and I was referred to review the video and then refer to another video. Did not seem like personalized or seemed like "let's get this over with and go watch a video!" Did not feel like I was there for anything special only than to be referred to watch a video”
“I am impressed with the access I have to providers. The zoom format suits me well however I find the physical observations of a patients manner is lacking. My med provider was only with me for 2 sessions, disappointed with the change to a new graduate PA. We will see how she works out.”
“I would have never sought help for my mental health had it not been for Brightside. You have made this experience easy, confidential, and comfortable for people like me who are nervous about seeking out help. Thank you!!”
“My psychiatrist is working out very well. I am struggling with my therapist only because I think I might benefit from meeting someone in person rather than online.”
“Struggling with anxiety can be very overwhelming and lonely but my care team makes it feel more manageable. I feel supported and optimistic. I always enjoy my therapy sessions. I also enjoy that the app is user friendly and sends a lot of reminders so I don’t forget my appointments. Making and changing appointments is also very quick and easy. I also enjoy the lessons provided but I think that they should be available without having to wait for the therapist to make them available.”
“I use the Brightside app to attend regular video appointments with both my therapist and psychiatrist. The platform has been reliable and easy to use, allowing me to consistently participate in my mental health treatment from home. Through Brightside, I have been able to maintain ongoing therapy sessions, medication management appointments, and communication with my care team as part of my treatment plan.”
“I really like both my therapist and psychiatrist!! I enjoy speaking with them both. Awesome ladies!! The only negative I have is I wish stimulants could be prescribed if needed. I wish Brightside could change that. Thank you.”