“Brightside is a wonderful platform for depression/anxiety care. The combination of having both a prescribing provider and therapist/counselor works very well for me. I feel very heard by my Brightside providers and appreciate the excellent care I have received.”
“I admit I wasn't sure if it would work for me. In the past I simply wasn't listened to, or my insurance wasn't covered. I tried and couldn't keep up with talking to someone about the issues I had. So far Brightside has truly given me a good outcome that has made my daily life easier. I appreciate it so much already.”
“The only thing I think needs to be changed is the "check-in" questionnaires. The lowest you can mark is the "several times" and the next would be "not at all". I think the questionnaire needs a box for "a few times" or "infrequently." I also feel the billing needs to be broken down a bit so that I can see how it was billed to my Medicare and if it is also being submitted to my supplemental insurance.
Thanks
Zina Keeran”
“This has been the most personalized care I’ve ever received with a psychiatrist or a therapist. I finally feel like I can be completely honest and get the right care that I need without judgment or feeling pressured.”
“Brightside has been very helpful. Your team has made sure that I have access to my psych provider and my medication. I have not had success with therapy.”
“Sometimes I have a difficult time sending a message. The “crisis”clip is on the screen and will not allow me to see message I’m typing and then the send arrow is not shown. Other than that all is OK. Thanks Brenda Wagner”
“This is the best therapy platform I've used. Not only was it easy to find therapists on my insurance whose expertise aligned with my goals, but I also love the lesson materials and the user-friendly landing page.”
