“I’m very happy with the care I’m getting from my therapist and psychiatric provider. I feel they both listen to not only what I say but what I’m not saying.”
“I am not happy with both the female providers I had. So far, I am thinking of changing to a new place that can accommodate me better mentally, and schedule wise. Tina, that first encounter felt very emotionless and I feel like I need someone to understand better how medications can effect me and what works better for my very busy work schedule.
Lucille, I didn’t like being interrupted and getting her opinion. I didn’t feel her advice was needed or she has much experience in my situation so she was definitely judging and giving me a unrealistic expectation that did not match my capabilities to do that. There was no reminders or exercises I can do when I feel a certain way. She just brought me more anger, stress and anxiety. We just are not a good match to work together in my therapy”
“Therapist was unprofessional, cancelling an appointment two hours prior with no explanation or apology. Therapist has no availability therefore I’m paying for sessions I can not use”
“I feel kind of threatened every time that I HAVE to schedule an appointment (every 3/4weeks) to be able to refil my medication. And of course paying monthly for that.”
“Brightside has provided quality evidence-based care, takes my insurance, is available for appointments, allowed me to switch providers seamlessly, and provides support between visits. I recommend Brightside without hesitation.”
“I love my therapist Kellie. She supports me but also keeps me focused on what needs to be done and that life isn’t always easy but we can manage through hard times.”
“I think the mood questions should include a "one or two days/week" option for an answer. I select "several days" when it's actually only one or two days.
The Brightside invoices need to show the DOS (date of service). They only show invoice date.
Thank you.”
“Dr. Eric Frost has provided me with exceptional care. I’ve seen numerous psychiatrists over the years, and while I’ve appreciated their help, I’ve never felt quite as heard and cared for as I do with Dr. Frost.
He is an excellent listener, offers thoughtful and practical advice, and does much more than simply write prescriptions. He takes the time to understand me as a person, which makes a real difference.
I’m older than dirt 😎 and have accumulated plenty of experience with psychiatrists. Dr. Frost is head and shoulders above the rest. I recommend him without hesitation.”
“Brightside has linked me with two amazing ladies that have truly helped me. Without them, I’m not sure if I could’ve handled life by myself. This is the first time, in all of my 56 years of living, that I’ve reached out regarding my mental health and couldn’t be anymore satisfied with the treatment I’ve received. Thank you!! And the app is so simple and easy to navigate.”
