“I do feel a lot better since I started seeing my therapist and psychiatrist through Brightside. My psychiatrist listens to me about my needs regarding my medications and makes adjustments as needed. I do feel the therapy could be a little more helpful and hands on or educational instead of just small talk pretty much. And I don’t like that we could be charged for being late to our session but the therapists and stuff are late to the sessions all the time.”
“Medications did not work well, two trips to the ER, every coversation results in a new visit with a new co-pay and hundreds of dollars later you’re worse than when you started.”
“Brightside has been good for me. It's allowing me to have more control over my emotions. Step outside myself and slow down my thoughts. The therapy is well needed. Feedback and lessons gives me more in depth things to help me become a better person.”
“I like how they give you lessons on different skills. So you can learn coping skills and how to identify emotions and such. so far the doctors are great too. They actually listen to you”
“The app is decent and my provider thus far is excellent. Some app glitches like the inability to go to messages and back to a virtual visit without the app freezing.”
“In the little over a month that I have met with my therapist and been under the Tx of my Psychiatric specialist I have begun noticed marked improvements in my overall health and well being. I'm starting to have more energy, motivation, excitement, and enjoying the ins and outs of daily life. While i still feel like I have a long way to go, I can honestly say there are more moments than not where I am beginning to feel like my old self again.”
“I wish you would change the video call format to zoom. The one on the app is not super user friendly and I want to be able to use my computer and take the call on full screen”
“I love my therapist and the intake process. I felt like I could get everything out and not down play my feelings/issues. I also love the reminder that are sent out for appointments. I tend to forget appointments so it’s very helpful. I also like how easy the website is to use. I was very hesitant for online therapy because I am not good with technology. This has been so easy and convenient.”
“Not happy about missing a appointment due to my WiFi acting up and being charged for a appointment with my therapist it is keeping me from wanting to risk making anymore appointments with the dr”
