“The help that I've received from Brightside is not what I expected, but exactly what I need. By giving me tools that I didn't realize I was missing, I've been unable to understand aspects of my history that I haven't unlocked through previous therapy that has covered those events. This new insight has helped me continue to heal and I'm so thankful for it.”
“Highly focused on balancing what I felt needed attention while providing educated guidance so I could know what to expect and the potential progress. I experienced no judgement or distaste for my Dr. and am highly appreciative that they finally allowed me to make this decision complete”
“My process has been pretty easy. Once I was able to choose my team and we connected it has been smooth. Making my appointments are easy. Communicating with my team is easy. I once had a system issue and it was resolved quickly. The staff is caring and professional.”
“My provider did not listen to me about my needs. My appointment lasted 4 minutes in total. Very terrible experience. I feel as though she rushed me off and prescribed me medications without getting the full picture.”
“Initial response is the program is promising with some challenges. Three stars (can't click the rating above?)
While skeptical of the medication it is certainly helping, and the PA who prescribed it seemed knowlegeable.
- Good second meeting with the therapist who hit on areas that I can work which seemed very accurate.
Cons:
- Challenged with the website and inability to schedule meetings more than two weeks out, even though some are monthly.
- The counselor missed one meeting with no notification (no show), although i received a text indicating if i missed the meeting there would be a $95 charge
- Invoices come in appears to be three at a time. No explanation on the invoice regarding what the charge is actually for.”
“I appreciate that I am able to have frequent and quick access to my provider. It makes it easy and sufficient to work along my schedule and their schedule. Will recommend to other family and friends”
“I am pleasantly surprised how much rapport I’ve built with my therapist over the couple of months we’ve been working together. The exercises and talk therapy have helped me immensely!”
“Brightside makes it easy to join, find a provider, a therapist, and feel cared for along the way. I had two issues while setting up my account and finding the right therapist and the Brightside team was very responsive, friendly, and efficient. I'm glad that I'm here.”
