“Hi!
Actually, no Brightside is not working for me. The medication I was prescribed through my Brightside Nurse Practitioner has worked great. I do not need therapy sessions anymore. However, I am having a difficult time getting a hold of my nurse practitioner. My pharmacy has tried to reach him multiple times and I have reached out through messaging yesterday and have not heard a reply. He needs to pre-authorize the prescription and has not done so yet. I have been without my prescribed meds. now for over 24 hours which is dangerous to stop cold turkey. I have reached out to my primary physician today to see if he can refill the medicine so I do not have to keep using Brightside and am waiting for a response.
Megan Bills”
“I believe this forum has helped me a lot. Especially when I’m not well enough to leave the house. The lessons help the therapist and psychologists have been helpful.”
“I have seen such an amazing change in how I’m feeling thanks to the medicine I was prescribed and the therapy with the support I receive I look forward to my therapy sessions and I’m feeling the best I have felt in a long time”
“As a Benefits Administrator, I take pride in trying out products or services, so I know what employees experience when they use the services we offer. As a person who recently experienced loss, I had the need for short-term help in dealing with anxiety and depression. Brightside was an affordable option for me versus seeking help from my PCP or referred psychologist. The only downside I see to Brightside is the platform. The online portal is lacking in information. There is no way for me to see my visit history, and in the beginning, I could not contact my provider for a refill and would have gone without had I not reached out to another provider.
I cannot say the providers are outstanding or comprehensive. They seem like they are in a rush to see as many clients in one day as possible. They spend maybe 3-5 minutes with me asking the same questions that are asked on my “Brightside check-ins.” I guess you get what you pay for.”
“I have learned so much about myself and the things that I thought were normal for everyone, was not and that I have a lot of trauma to work through. I have had to do two assignments that at first I thought were not going to help at all but after doing them and discussing them with my counselor, I have felt a great weight be lifted off of my shoulders. I still have many triggers that affect me but I am positive that we are going to get through them all and I will find happiness again! Thank you!”
“I like that I can schedule an appt as soon as next day or even same day. I think there should be 50 min sessions, where you and the clinician can do talk therapy outside of med talk. It’s always so rushed and I never get ti say everythung I need to.”
“Brightside is great for someone dealing with depression. It offers great support. My therapist Ranesha is the greatest, she's patient and understanding, and really great at what she does. I'm very comfortable with opening up to her.”
