“My Therapist and Psychiatrist are great! I appreciate the follow ups from Brightside to stay connected with the patients. The feeling that someone is checking in with me makes me feel I will get better. Thank you!”
“I like being able to message my therapist whenever I need and feel heard and get feedback. I do wish the appointment times were more abundant, however.”
“I do wish I could write a short blurb/note about why my symptoms have gotten worse or better in order to help my practitioner and I. I don’t have the best memory and a 100 character note about why I’m worrying more this week would help when my next appointment is in 3 weeks.”
“I have no complaints about the service. My therapist and others have done a phenomenal job. But I don't think I see a difference in how I feel compared to the beginning.”
“I appreciate the accessibility that brightside makes therapy for people. I just wish more therapists and time slots were available. Because a lot of them are during normal 9-5 hours when i’m working”
“Considering that I have reported this as MY email address, one I've had for 19 or so years and I was told they weren't going to do anything about it.... I give this program a 0!! Stop sending me your emails!!!”
“I love bightside. It's convenient to my schedule and it takes my insurance which helps with financial comfort. The only disappointing thing was I was not informed that my therapist was no longer gonna be with the company. I had my visit with her and was sent an email the next day saying she was no longer with brightside and I'd have to find someone new. That is very jarring since I've built a relationship with her so I have not set up a therapy appointment since because I'm not ready to start over again”
“Definitely very caring and educated staff. Very fast and convenient as well after searching and calling so many places I had no issues with fast care. Struggling from depression and other things I was not in the right state of mind to continue calling places I am very thankful to have found Brightside. I don’t think life ever have to search for help elsewhere again!”
“I have struggled with anxiety for a huge part of my life and have never felt that anything has ever worked for me , having spoken with a provider of Brightside and being prescribed medication by them I feel significantly better and am looking forward to my growth”
