“I am enjoying my time with Brightside. I appreciate the support I get both with therapy and with medical attention and treatment. They work together and I’ve really been seeing an improvement on my mental well being. Highly recommend”
“I am so happy with Brightside I have the best therapist i swear he's a God send, and my nurse is so amazing only if I would have known a long time ago. I can't ask for more Brightside is the best in my book”
“Hello.
I am not used to doing the video visits, but my therapist makes them easy to deal with.
My psychiatrist was recently on vacation and I had to go to an express health care place because I was still having trouble sleeping. That place prescibed a controlled substance. My psychiatrist now claims that she can't be in charge of my medications because of that.”
“I don’t think that the therapy is helping me. The check almost always comes when nothing of note has happened or I am having physical ailments that are effecting my mood.
I also have not received a bill which is making me nervous”
“I feel like Brightside is a good team, i was unfortunately didnt connect to the therapist. Which made me lose interest and care in using. But with ongoing struggles in my life, I plan on trying to give it another go with a new team through Brightside. My hope is to find a team that works well for me and to actually make some progress.”
“Brightside has not been adequately responsive to my request for a change of Therapists. The online form for changing Therapists doesn't have pertinent questions for me to answer re: my request, and doesn't have an 'open answer' field for me to give specific things that I am searching for in a new Therapist so that Brightside can better match me up with a Therapist that meets my needs better. This oversight in the online request for a change of Therapists is a huge miss on your part.”
“It has been absolutely wonderful to have a psychiatrist readily available, and a therapist readily available not only during our sessions but sharing life events throughout the week together through the messaging on the app. My only complaint is there are way too many notifications from Brightside to remind you such as emails and text many times when I’ve already had the appointments made.”
“Everything so far has been great I like that i can do therapy from home. I would say 5 starts but the app can be a little finicky at times and I wish I could communicate between sessions a little smoother and quicker response time.”
