“I give a 4/5 because I didn't even want to do crisis care but they made me even though I felt safe, you should never force someone to do something they don't want to do otherwise they are amazing and I can't complain other then that”
“You are amazing, You truly the best team ever. My therapist is the best and my NP Dr. found the best prescription to help me cope with my sleep, anxiaty and depresion 🙌.”
“Hi I think you people are doing a great job with everything. You care, you keep in touch, you always are here if I need you either a chat or a message. I’m so great fil for the bright side. Thank you.”
“Brightside has helped me tremendously over the past few months in treating my mental health and improved many aspects of my daily life and I could not be more grateful. 5 stars”
“I am so thankful so Brightside. As someone who can't always physically go to appointments due to work, this has helped me get the help I need without having to take the day off or travel to another city. I love my therapist, they are easy to talk too and I love that I can set up as early 7am and as late as 7pm. I would recommend Brightside to everyone who is okay with telemed!”
“4.75 out of five. Everyone’s great but I can’t find credibility in the lesson videos. I don’t know who wrote them. I’ll listen to my therapist, but without sources and some background on what and where the lessons come from, it’s really hard for me to actually try”
“Consider a scale of terrible to excellent
Customer service response time is worse than terrible, atrocious. "within 72 hrs" has been both never and 10 days.
First counselor was bad. Didn't take notes, didn't introduce himself, was more opinionated than helpful, workspace was unkempt, of course it was his house which is fine but appearance was unprofessional.
Current counselor is good so far.
Psych seemed good during our half hour meet. I probably won't be going back, but that's not because of him or his demeanor.
Mobile-only layout is annoying.”
“This is the best therapy I've had. Jeff is calm and reassuring and listens to me. I never feel judgment and he has fresh ideas to help me.
Martha has been wonderful working to get my meds just right. I give them both a 5!!”
“Providers and therapists cancel on you last minute. Rx are not sent the day you see the psychiatrist. Therapists are disengaged and don’t really listen.”
“I do really appreciate the convenience, but the cost is a lot and I know it will have me ending my subscription probably earlier than I should, but it really helped get me started on a better path easily.”
