“I was looking for fast medication assistance in time where everything felt very unstable and out of control. Brightside definitely provided that. I do wish I was able to get a faster response time from my provider, but understand there are many patients whom she also needs to respond to.”
“Overall i am doing well. Im starting to feel anxious a bit but nothing like before. I'm very happy with my provider and therapist. They are both helping me so much”
“I like my practioner, she listens, cares, and makes adjustments. I don't like the system. It is not user friendly. I was confused about the process of making the next appointment, I do not like being prompted to report how I am doing. I find #'s limiting. What if none of the options really fit how I am feeling or what I am thinking. There is a difference between "not at all" and "several times a week." What if that happened once. Once is not several, is more than not at all. So I am either under-reporting or over-reporting no matter what I choose. I understand this is common practice in such screening instruments, but I do not like it or find it provides an accurate statememnt of how I am doing. To me, ask me! I have lived with myself for 67 years now. I have been diagnosed with depression and anxiety for about 40 years, never remember not being anxious (although so much better than when I was a child and in my 20's and 30's), and depressed since adolescence (it is episodic, I know it when I am depressed, know when I need to talk with a psychiatry professional, and seek that out when needed). I am a better source of how I am doing than a GAD or depression screen. Of course, that does not fil well in a statistical report, but I am more than numbers.”
“Really enjoying my sessions. The lessons being in small doses really allows me to process what I am reading and I like that it makes you address things going on in your life currently. My therapist is always on point and I enjoy how calm her demeanor is when we speak.”
“Easy to navigate app and website, schedule appointments, easy check-ins! Also accepts my insurance so I am not paying fees just for a membership like I was on a similar site.”
“I didn't know that Brightside doesn't use talk therapy and that's what I need. Unfortunately this isn't working for me which I hate saying because I really like my therapist Brian. He's the reason I'm giving 4 of 5 stars and not less”
“my provider gave me a prescription and i told her i was doing very well on it, when it came time for a refill she ghosted me and didn’t answer any messages.”
“Brightside is fantastic. I’m beyond glad I found this website to help me get through what I am going through. The team is great and goes above and beyond for my care. They listen to my concerns and help me improve.”
“The app is really nice and I like the check ins- I wish there was a spot at the end to write anything of concern or feedback
My psychiatrist is nice but not really personable, feels she rattles off a script and moves onto the next”
