“I would rate higher, but I don't think the scope of services that I need are available by Brightside so for that reason I give it to with three stars for limited effectiveness”
“Very poor experience with Brightside. Not impressed. The psychiatrist barely looked up from her computer, there was little to no interaction and the therapist i was originally scheduled to see didn't show up. I was prescribed a medication I will never take and now have a mark on my medical record stating I am depressed when I was only going through a rough moment in life. 10/10 would not recommend this platform.”
“My medical and therapy specialists have been responsive, caring and most importantly listening to my description of all that is troubling me. I feel like I have a very good partnership with them for my treatment course.”
“Brightside is a great service. After being at a clinic where you had no way of getting ahold of your doctor or the nurse not calling you back. It is a great relief knowing that I can get ahold of my doctor by messaging him. I think this has been a great help.”
“I love how quickly I'm able to get an appointment with my NP and how much she actually listens to my concerns about medicine! It's amazing how quickly she responds to between appointment message too!”
“I have loved the app and service, however I was never told how much it would end up costing me, and I’ve been seeing a therapist for almost 6 months now, so I’m afraid I’m running up a tab of an unknown amount. Other than that, I like it.”
