“I cannot recommend Brightside Health enough. From the moment I started, I felt that I was not just a number, but a priority. The quality of care provided by the therapists and psychiatric team is truly outstanding.”
“I just this process and my care team was changed as soon as I started getting comfortable and my new chosen care team I’m not really excited about hopefully it gets better we will see”
“I am so happy I signed up!!! The process has been very easy and I am starting to feel better. Also, I am able to message my Psychiatrist and Therapist anytime if something comes up.
Thank You!!!”
“About the same as any other mental health app. I really enjoy my provider but the follow up appointments are only 15 minutes and that is not enough time. I feel rushed through appointments and will try to find a different place for my mental health due to how Brightside limits appointment times.”
“I am happy with the treatment at Brightside. I did not do the counseling, meds were subscribed and once I got past the initial side effects it has helped me tremendously.”
“It’s generally good. It was problematic when my score triggered a demand for me to have an appointment which my provider agreed I didn’t need, but I kept getting emails and texts to make the appointment. My provider called “support” but the messages kept coming. I wrote to support and didn’t get a response. By that time it was the weekend and no one would answer the phone. I thinkk I got persistent messages for 3-4 days and it was upsetting.
I was thinking if this continues to be a problem, I might have to change my scores so they won’t trigger this, but then it’s not accurate. I suggest you make a way for the providers to turn off these messages if they deem appropriate.”
“I am delighted to have used this app. I am very happy with my therapist and my psychiatrist. They are both assessed and addressed my needs from the very beginning. I have been feeling much better and thinking clearer. The lessons are very very helpful. They helped me to understand my feelings and why they exist. I have also learned to be aware of how I’m feeling physically as well. Everyone should use the lessons on the app. They are most certainly helpful on your journey.”
“4/5
It’s very easy to use and schedule. I love the digital lessons. Sometimes my schedule is too hectic to commit to a therapy session every week so I would prefer a “slower” pace at times. Some sessions I feel are too structured around curing my anxiety using best practices for when anxiety hits.
Alternatively, i think it would be beneficial for my therapist to understand where my anxiety stems from, and id like to talk about those struggles, instead, to help avoid anxiety all together.”
