“I am very dissatisfied with Brightside. My first provider left the company a couple days after our meeting, and my current provider will not respond to any messages.”
“I am so grateful for Brightside. There is a shortage of providers in my area which causes long waiting periods. I needed help immediately and Brightside was able to provide that and help me get on track.”
“I don’t feel like my providers were a great fit and I’m too overwhelmed and it’s too much energy and executive function to find new ones. I avoid the emails and texts. The digital format for care doesn’t seem to work well for me”
“It’s definitely working for me. I love that I can message my provider and therapist and that I can always get in very quickly. It’s really been great”
“I am much more comfortable using the video chats with the doctor than I would face to face, and having to try to work in a time for an appointment. I really appreciate the weekly check ins. They make me stop and think how things are going.”
“I have used three different online providers over the past few years. Brightside has definitely been the best. Easy, very responsive, great care from the provider, and no trouble with the app. Straightforward billing with no surprises. Well worth it.”
“Brightside made accessing mental health services easy. They made their app easy to use and I haven't had one issue since joining them. My psychiatrist and my therapist are amazing, helpful and always on time. I've recommended Brightside to other people so they can get the level of care I receive.”
