“I have been very impressed with Brightside so far. I have done online medication therapy before and it wasn’t successful. However, this time is different. My provider is amazing and they were quick to figure out what was going on and how/what medication therapy was needed in order to help me. I also like the check-ins that Brightside does. It helps me to see how I’m doing, or if I need extra support. Since starting Brightside, I have gotten a proper diagnosis and I am on the right treatment path. I highly recommend Brightside.”
“I am enjoying Brightside and the ease of making appointments, seeing providers, getting prescriptions, and focusing on my mental health. I wish I had known about Brightside a year ago!”
“I really like my therapist, however, I’m not sure I’m getting what I need from her. It could certainly be me, as I’ve never participated in therapy before. But based on experiences of friends and family, I’m not sure I’m fully getting what I need out of it.”
“The site administration service responds promptly. Mental health professionals are easy to reach out. Al services had been friendly in a professional manner. I feel they listen to my needs and care for me. I like very much their resources feature, they are easy to follow and implement in daily life.”
“I love how convenient all of my care is located in just one app and I don’t have to wait on hold for hours to get an appointment or contact my treating professionals!”
“I love the accessibility of quick psychiatric care as well as the relationship I am building with my therapist. This is probably the best mental health experience I have experienced.”
“I’ve really enjoyed meeting with a psychiatrist and checking in with her.
But it is really difficult to schedule check ins without lying on the electronic check ins. It’s also difficult to navigate the website to verify insurance or account information.”
“The care I've been getting has been great; I do feel an improvement of my mental health. The only complain I have is that my caretaker does not respond to my messages to her, not even to say that its a question that requires an appointment.”
“I like Brightside because it is very convenient to get the psychotropic medication that I need to function from day to day which is difficult without medicaiton due to mental illness. The customer support team is amazing and are always quick to respond. I also love my provider because they are non-judgemental and seem to be very knowledgeable when it comes to depression and anxiety. The best part is that my insurance covers my psychiatric visits.”
