“The new audio video app DOES NOT WORK! I’ve had two appt with Melissa moss and could not do the session because the connection did not work! Please go back to ZOOM!”
“Didn't think I would have much luck doing counseling with my crazy schedule but it has REALLY helped me with setting goals, learning to set boundaries and get headed back to being ME!!!”
“Brightside has been a light in my dark tunnel. My psychiatrist is amazing and I truly owe so much to him. He has gone over and beyond for me countless times to ensure I feel heard, understood and cared for properly. He takes his time and explains everything in detail to me during our session. I am so lucky to have come across this platform and receive the amazing service I have gotten thus far from Josh Hamilton.”
“So much easier than trying to see an in person doctor. You have to wait months to be seen and I never felt heard or truly cared about. I was able to make an appointment within a few days and love my provider. She listened to me and really worked with me on my needs and meds. The frequent check ins are great for tracking my progress. Communicating with my provider is quick and easy also through the app. I really appreciate having this service - and it’s worth the out of pocket money in my opinion. I’d rather pay out of pocket for great care, rather than have insurance cover o my a portion of a mediocre psych provider.”
“5 stars. comprehensive, targeted, compassionate, and individualized service from providers who genuinely care and help me plan carefully. I love having all of my behavioral health care needs covered in one platform with dynamic tracking of progress that I can view with my providers”
“It was working well until my therapist was changed without explanation and this past wk I waited for my therapy session to began for over 20 minutes but the therapist never joined. I’ve received emails about booking but the all of her dates are grayed out.”
“Both providers had little to no knowledge about antidepressants during pregnancy. I felt ignored and judged and will not be using this service again.”
“I am so grateful I found Brightside, they changed my entire life. The site/app is easy to use, and above all, affordable. Responses from providers are fast, compassionate, and efficient, they really seem to care, and that's important. I've never felt, less alone than I do with Brightside, on my side.”
“The app is not the greatest and only being allowed to schedule 1 appointment at a time and only after a completed appointment is extremely difficult. I also would like to be able to change my provider on my own without having to call or email.”
