“I came skeptical, but have been completely converted. Reliable, convenient, accessible in every sense. I can actually afford treatment and easily make an appointment outside of traditional business hours? Totally radical and wonderful.”
“I’ve been feeling better and am satisfied with the service. It’s allowing me to find myself in life again and the balance that I was missing. I now have the motivation to do the things that can further the bettering of my mental health.”
“I was told there would be no charge. I understand you can’t control my insurance company and their rules But I should have been told by Brightside that this was an estimate as opposed to false advertisement and misleading me to rack up charges then tell me it was a guess and it was not accurate to say there was a zero co pay.
As these photos show your company states that they “ENSURES YPU GET CARE BEYOND WHAT INSURANCE PAYS…” No where does it say this could change or may not be accurate. Very wrong and bad business”
“I am not too happy that I sent a text to my doctor and she has yet to reply. Also I have one day of medication left and yet to get a response to getting a refill. This is my first time in using this service and I had a simple question that is unanswered.”
“Unfortunately you guys aren’t accepting my insurance any longer. I found out not because you guys let me know but because my therapist told me. That was really upsetting. My therapist has been amazing and so has my psychiatrist.”
