“Communication is n consistent with both customer service and alert reminders to schedule follow-ups and next sessions.
Scheduling with individuals is limited so can be challenging.
No reply on several customer service items, even with multiple attempts.”
“My experience with Brightside is good so far. No complaints. I just get confused on when I saw the therapist and when I saw the psychiatrist but I will figure it out.”
“I had some issues with the app loading but so far I really like my psychiatrist, the treatment plan, the check-ins, etc. A little confused why they don’t share diagnoses on the app. Overall though, it’s been good.”
“I am enjoying my time with Brightside. I appreciate the support I get both with therapy and with medical attention and treatment. They work together and I’ve really been seeing an improvement on my mental well being. Highly recommend”
