“Brightside is a very decent place to handle depression. Although they are also taking care of my anxiety and the medication is not what I need for my extent of gad. All in all I would rate it as a 3 in a half. Things could be almost perfect, but I am still suffering with anxiety.”
“I love the platform; however, i feel as though my limited experience of providers working with the app that they aren’t always the most helpful. I don’t feel like the therapist really cares to put in work, and as someone with extreme difficulty maintaining and making appointments, as my therapist that is the least they should help with. My medication provider does not respond to messages and seems judgmental, two big negatives for me as a patient seeking care. I wish brightside would be sure the independent providers aren’t only properly certified, but that their personalities and ability to actually be of help to the patients was more deeply screened and vetted.”
“Y’all are doing great! I have my up and down days. But I love Brightside so much! I’m so thankful I can have good care right from home. I can’t go into a building with my anxiety so it helps a lot.”
“I have been working with Brightside for about a month and am highly pleased with my psychiatric nurse practitioner, Kayla Hayes. She responds to my communication promptly and has been very helpful on our telehealth conferences. Hopefully, I will feel better soon.”
“The convenience and broad hours of therapists is incredibly helpful and everyone I have worked with has been wonderful. Tech support does leave a little to be desired, but that's pretty common with tech support and is not bad enough to lower rating.”
“I've had to change three psychiatric care providers because my needs are not being met. I have requested 20 mg of my anxiety medication at that still has not occurred.”
“I appreciate the feedback reminders and how responsive the therapists are if my feedback doesn't seem in line with what is expected. It helps me to know that the medicine takes time and I am being reviewed more often than if I had to wait a month or two for it to be fully in my system.”
“I appreciate the reminders to stay checking in, ready for appointments, and doing my lessons. The providers have been top notch. I like the material in resources that is provided. I like how the platform has everything in one place.”
“The P.A. understood my needs and without any judgement, prescribed the medication that turned my depression around. I couldn’t be more grateful for this treatment plan!”
