“I have a lot of hesitance about sharing personal mental health information on the bright side app, I would need an absolute guarantee from brightside that my personal information is and will always remain confidential, will not ever be shared to artificial intelligence learning platforms, and will be respected as my own personal medical information. I also don't feel comfortable that any form of artificial intelligence is utilized in a mental healthcare setting. It doesn't feel safe or private to me.
As a society we are losing our very sacred right to privacy in many situations. Losing the right to privacy over our personal lives, and to some extent losing our right to be forgotten.
I would feel more confident if brightside made that unequivocally clear without any caveats.
Until then, I won't be participating in check-ins or journaling exercises through the app.
I also found it very difficult to get help when a prescription was not called in, I ended up going 3 days without my medication. I've been on mild antidepressants for 30 years and have never had so many issues getting a refill. And I've never been without my medication due to a prescription not being called in correctly or filled.”
“Doesn’t give you the ability to really look for providers based off of their style or speciality. Also, don’t give any options for in-person visits for those who struggle with virtual options. I like the flexibility, but I don’t feel this would work for everyone. Especially those new to therapy or someone who isn’t good with technology.”
“I do not have depression. I have anxiety and panic attacks. I keep getting prescribed things to help with the physical symptoms and it works for that, but I've had no relief mentally. Still having panic attacks daily. I guess because I refuse to try meds that take 6 weeks to work options are limited or something.”
“I was able to get an appointment right away. Very helpful psychiatric nurse practitioner prescribed my maintenance meds and gave me insight about the symptoms I was experiencing I decided to add therapy with a LCSW who was very supportive and encouraged me to challenge myself everyday. My mood has improved alot.”
“I have never had a good experience until now. Brightside is easy and accessible. The services are seamless and easy to navigate. Thank you. Finally I have a way to feel heard and supported.”
“Brightside has definitely helped with my anxiety and depression while I've been seeing the Doctors here
Super compassionate and thoughtful therapists and psychiatrists who understood and helped me!”
“Brightside Health is an amazing app that has helped me tremendously. I was able to easily find a psychiatrist and a therapist who each provide excellent care. The whole process is 100% virtual, so for those of us who can't travel because of our conditions, having access to telehealth is invaluable. I'm able to message my providers at any time, and I have control over scheduling my appointments. They accept most insurance. I highly recommend Brightside to anyone needing outstanding professional support for their mental health!”
“I was in a deep depression and needed an appointment immediately, something that is nearly impossible these days. I was able to get connected to a medication manager and a therapist very quickly. Now, about 4 months later, I am in a place I thought I’d never see again: I am returning to a regular and healthy routine and beginning to feel like my old self again. This is the turnaround I needed. I think it was the convergence of my readiness and the assistance of Brightside that has done that for me.”
