“Your billing and payment system is awful. I signed up with an understanding that my monthly bill would be one amount, and it turns out to be 5x that. Then, when I try to make a payment you can’t accept my method of payment. And the call center is useless.”
“I really enjoy the effort and care my therapist puts in. I look forward to my therapy sessions! I have found Brightside to be very good because it's more than just therapy or meeting with a psychiatrist; they offer lessons as well. I also appreciate the reminders they send about my sessions.”
“It was good but then my appointment was just canceled and I received a message that said I wanted a new provider. If my current provider is no longer employed, please let me know. Otherwise I did not make any request. I am in need of a prescription refill, too and the pharmacy has not heard back.”
