“I feel bad that I haven’t checked in recently, but I’ve been so happy with the support and service I have gotten. The accessibility is pretty great to have in today’s times.”
“I received a text message from a new therapist saying they were assigned to my case. This was confusing because I had not requested a new therapist. This was at approx 1145 am. When I logged in, she indeed was assigned and my old therapist was gone. It was not until after this, at approx 115pm, that I received an email in which I was told I needed to choose a new therapist because my old one is moving on from Brightside and I had until today (!) to choose a new one or one would be assigned. I thought the communication could have been handled better and I have been actually given an opportunity to choose someone myself. I will try the one I was assigned, but I feel like this would have been jarring for someone who was going through something harder than I am. I would give one star because this is very disorganized. I am giving three stars for Adriana, who I see for meds and is awesome. If communication was better, which should be key, it would be five stars.”
“Brightside has changed my life. I went from being depressed and angry daily to a happy functioning adult. I couldn't be happier with the care I've received.”
“Really enjoy meeting with my psychiatrist. She's very personable and the ability to do my visit from anywhere is very convenient with my work schedule. The app is also really helpful.”
“I am so blessed to have found the team i have, without them my life would be in turmoil but I am able to believe in my future now! Thank you so much! My family thanks you as well they have their father and friend back!”
“The doctors here are great and actually listen to you. I felt very heard and my needs are finally treated. Will continue seeing these providers. I love that you can look up what types of care each provider specializes in for your certain needs.”
“Brightside has made the world of difference to me. I reached a point where I knew I needed help but didn’t have a way to leave the house reliably to get to appointments so having the doctors in my phone and being able to schedule from a wide array of times to find what was best for me has been amazing! The providers are so great (and it’s wonderful to be able to choose who works best for you) and this has just made the best difference in my life. I would recommend this to anyone who is struggling.”
“I find bright side to be easily accessible and very affordable for everyone who has any form of mental health issues and need help. I highly recommend.”
“You have served me well when I was in deep crisis…I have passed that point now and have a much better outlook on things. I lost confidence in therapist when he would end some sessions early, felt he was disinterested”
