“I have to say that I wasn’t expecting that the treatment and care would be at the level that Brightside delivers to each of their clients. I couldn’t ask for a better care coordinator and I highly recommend Brightside to anyone that needs the type of services that they provide”
“Brightside has been great for me so far. They’re really great with reminders, which helps me (someone with ADHD) not miss appointments. I like the platform much better than Talkspace.”
“I'm so impressed with my care that I've received from Brightside. Both my therapist and psychiatrist have been so helpful. I've hated therapy I've had in the past and I'm so grateful that they have helped me thru my anxiety. Thank you!”
“It's a work in progress. Too many limitations on the services provided. No live person to speak with. Their customer service response times are poor. There is limited information available prior to signing up with their services. Make sure you read ALL the fine print”
“The care is great and the price is affordable. I wish there was an option for longer therapy sessions as well as the ability to schedule multiple sessions at a time.”
“I have had a significant positive change in my life with the help I've received from brightside. The convenience is the number 1 reason I chose to use this instead of other options.”
“So far I have scheduled three sessions over the last three Sundays.
* The first went well and I was so happy to find a therapist I felt connected to.
* For the second appointment, my therapist didn’t show up and didn’t send responses to my private messages until several days had passed.
* For the third, the therapist canceled the appointment with 30 minutes of the scheduled start time. She didn’t send me any messages or reasons for needing to cancel it.
At this point I feel very discouraged in trying to get help for my childhood sexual abuse trauma. I will see how the next scheduled session goes (6/10), assuming it occurs, and decide if I am going to cancel with Brightside altogether.”
