“I really enjoy Brightside. I was previously scared of therapy due to a bad experience with it in the past, but when the time came for me to come back to it, Brightside made it super simple to begin and it has been very enjoyable.”
“Brightside has saved my life. They are very caring and very comprehensive when it comes to my care. I really can't say enough good things about Brightside.”
“They are prompt, attentive, and helpful. Instead of waiting months for a local doctor's appointment, I spoke to their online psychiatrist the next day and started medication that same day! Amazing! It is the help I have need for a long time and was too afraid to ask for. They make it so easy.”
“I very much appreciate the convenience of Brightside, but am afraid to say that the "user friendly"-ness of the site/app could be more improved. Signing up for the services give you a false sense of security that you are being taken carre of, but the status quo is to put you on a cash payment plan. I inputed my insurance, and was led to believe that I would be covered, but it wasn't until much later that I realized that I didn't opted into a insurance covered plan, because i missed some secret option, and have been paying cash for my treatments.
I did reach out to Customer Service to ask for assistance in swapping my plan, because it is not very obvious under my profile details, but I am sure the team behind Brightside willl be more than willing to guide me through this hiccup.”
“I'm very happy with my treatment here. Y'all help me so much with my depression and I feel a better than I have. Thank u so much for caring it means a lot”
“I believe Brightside is a tremendous asset for our mental health care. I reached out via email on day one and on the third day I had appointments with a therapist and a Psychiatric Provider. Both are knowledgeable in their field. I felt relieved. So in less than 4 days I was on therapy and on medication. Their app, both on the computer and my cellphone is easy to use, user friendly=) Thank you”
“I really do enjoy Brightside. It’s easy to use, the people I have are great and are excellent on explaining what issues I may have and solutions/coping mechanisms to deal with them and I do find the lessons entertaining and helpful.”
“I am happy with both my care providers and love the apps reminders and processing through things. Never having done therapy, if I knew about Brightside sooner I would have signed up before.”
