“Overall everything is going well. There have been a few issues with the app. It seems like the app could have more options but the platform is great. Staff are responsive and the program is moving along. I would recommend Brightside.”
“Happy to finally have access to the care I need. My doctor has been attentive and actually listens. The therapist i was assigned to is excellent and feels like a great match for my needs.”
“I love my therapist Danielle and truly appreciate the tools she has already equipped me with to better handle my overwhelming feelings of anxiety and stress. I do, however, feel as if the weekly check in assessments need to be a bit more detailed. For example, when asking in the past two weeks, have you felt …., I think it would be helpful to have another option to choose from besides everyday, most everyday, several days, and not at all. Other than that, it’s been great!”
“Brightside provides me with accessible care without having to jump through multiple hoops with my insurance. I love that I can read each profile before choosing a provider.”
“The video quality is terrible which makes me a bit self conscious since it's so so dark. The messaging feature to my understanding doesn't immediately notify my therapist which is odd since that would be an effective route to keep clients in touch with their therapist. Overall I do love the convenience with scheduling and availability of my therapist.”
“This is the third time I’ve written about this!!! I need antidepressants, but not therapy. It is chemical with me. If I have issues that therapy would help, I certainly would avail myself of therapy. I have done so in the past and of course, would in the future. Currently, I don’t have any issues that require therapy.”
“The video meetings with therapists have been enlightening and encouraging. I've been able to make good progress in a fairly short amount of time. I just wish my insurance company would cover the cost.”
“My symptoms were evaluated quickly and after an Rx was issued. After an Rx modification was instituted my symptoms are virtually non existent. Awesome result!”
“I appreciate the follow up messages because it helps me feel engaged and focused. I get a sense you are interested in how I'm doing and care about my progress.”
