“You should make it easier to sign up for just the medication portion. Your services are expensive, and your waiting period before switching to just a medication plan is a bit ridiculous for people who are struggling to find a provider.”
“It was so easy to get started, that’s so important when you are feeling the worst. I have been feeling 75% better in just a couple of months. I still have a lot of work to do but so thankful for Brightside and Heather and Adriana”
“My provider is one of the more amazing and knowledgeable experts I have spoken with in a very long time.
She has been more than helpful in every aspect of my mental health journey.”
“I wish brightside had a more broad range of things they covered. Depression / anxiety is very limiting and also 30 minutes is not enough time to talk to a therapist”
“I’m really happy I chose Brightside. It’s very convenient and reliable. I message my doctor and usually get a response in a few hours. I’m doing so much better and wish I would have considered this sooner.”
“Its just ok- first provider was fine, then it was switched to somebody else without anyone saying anything- then that person never showed for our appointment so I was switched to a third provider who is fine as well. The weekly check in questions are so repetitive and don’t apply to me personally- maybe switch those up to better match the reason a person is seeking treatment? Not all anxiety equals depression. Something I really don’t appreciate is the abundance of spam appointment reminders. I am an adult- I can manage my own time and I don’t think anybody would really need 10+ reminders for something. Overall the service is fine.”
