“I’ve always struggled with my depression and anxiety and have seen countless therapists and taken all the different meds. I really struggle with self isolation when I get bad into my depression. I was so happy when I found Brightside and have been able to work with a therapist on a more flexible schedule and see a psychiatrist to help with medication as well.”
“I’ll be honest, I got discouraged and turned off when I had a medical emergency and had to cancel an appointment. They still charged me $70 even tho I let my therapist know an hour in advance (asap as it was a medical emergency). I got the refund about a week later but that made me feel so small and uncomfortable. I want to be a patient first, not a customer first.”
“It’s very easy to make an appointment and track my progress. My therapist is amazing and super nice! It’s also very convenient that you can message them at any time. Very affordable when you have the right insurance”
“Very nice psychiatrist who understands many of my needs and gives me hope when finding a psychiatrist thru Google after there were insurance issues with my previous psychiatrist.”
“You need to make sure the patient can check back in with the doctor that mean verbally have an appointment with them because the check ins are not enough”
“Very helpful and flexible for people who can’t do in-office visits, had made getting mental health help so much more accesible. Super easy to work with my insurance too!”
“It was a Godsend that I contacted Brightside.
I was immediately was able to meet with Dr. Goldstein and she has wonderful.
She checks in on me and is always easy to talk to.
I appreciate the wok that Brightside has done for me.
Thank you”
“I have not had the best of luck or overall success with the app and therapist. I enjoyed working through the exercises I was first offered but they are no longer available. I have had difficultly getting responses from staff, reps or techs.”
“Convenient, helpful, and accepted by my insurance. I'm very satisfied with my experience with Brightside so far. Of course these things take time, but I feel better than I was, and that's something I haven't felt in awhile. Instead of slowly declining, I am now slowly improving. I recommended to my adult daughter, and she was happy enough with it that she had recommended it to her friends having similar issues.”
“I love the flexibility of Brightside and my therapist really listens to understand and to provide me the best care. It’s works with my schedule for appointments. So glad I found brightside”
