“I have had a great experience with Brightside Health and Avani Patel. Avani Patel is very professional and responsive. It is very easy to schedule appointments and message my doctor on the app. I am so happy I found Brightside Health!”
“Great setup and scheduling. The selection of therapists and matching is very good. Need work on customer service, billing, and general communications (such as phone numbers). Communication is needed with other patient providers for the coordination of care.”
“I am very disappointed in the lack of clarity about the charges to my account. Upon signing up I was relieved to be quoted $0 for simply a medication refill. Imagine my surprise to get an invoice for over $200 a month later. NOT affordable as advertised. I wanted to warn others of the blindside for those with a deductible with their prices.”
“I have to say that I wasn’t expecting that the treatment and care would be at the level that Brightside delivers to each of their clients. I couldn’t ask for a better care coordinator and I highly recommend Brightside to anyone that needs the type of services that they provide”
“Brightside has been great for me so far. They’re really great with reminders, which helps me (someone with ADHD) not miss appointments. I like the platform much better than Talkspace.”
“I'm so impressed with my care that I've received from Brightside. Both my therapist and psychiatrist have been so helpful. I've hated therapy I've had in the past and I'm so grateful that they have helped me thru my anxiety. Thank you!”
“It's a work in progress. Too many limitations on the services provided. No live person to speak with. Their customer service response times are poor. There is limited information available prior to signing up with their services. Make sure you read ALL the fine print”
“The care is great and the price is affordable. I wish there was an option for longer therapy sessions as well as the ability to schedule multiple sessions at a time.”
