“Care is good. My doctor is kind and seems knowlegable. Thanks.
On the administrative side, it's still not clear the cost to me and if insurance will cover it. Maybe there is a delay in processing but I hope for timely updates, so I don't have several months of fees if insurance doesn't help.”
“5/5 Brightside has been helpful for medication management. I think part of this can be contributed to my working in this field and utilizing other resources along with brightside and have knowledge on medication, side effects, indications, etc.”
“I love Brightside. One of the best things I've ever done for my mental health. I will continue to recommend it to others. Keep up the excellent work.”
“Help and support needs to be greatly improved to better serve customers. I’ve messaged help and support multiple times and it has taken more than 5 days to get answers. This is not ok.”
“Brightside started out rocky, with my therapist changing a few weeks in due to licensing issues. But ever since, I have loved it. My physician has been helpful finding the right medication for me and my therapist has been life saving. I highly recommend both Ashley Staten (physician) and Carlton Mitchell (therapist)
I tried finding an in-person therapist without success and am so glad to have found Brightside.”
“Dr Veronica is amazing. She really listens to my mental health concerns and problems.
It's nice to have health care from the comfort and privacy of my home.”
“I am very glad I came across Brightside. I had been looking for mental health care for a very long time with no success (for various reasons).
I wish my insurance would stop all their bureaucracy and cover Brightside but, either way, I am very happy with my provider (Jennifer Goldsborough) and I feel I am making headway.”
“I love the app and content within the app. However, there are several bugs I have noticed. Please don’t take this personally as I am a QA Engineer. Most of the bugs I’ve experienced are central around navigation within a lesson.”
“brightside has saved my life! having limited access to psychiatric care where i am due to oversaturation, i was struggling daily just trying to get by. i needed help and brightside helped me get it. i am beyond thankful!”
