“There should be a place we can write down notes to share with our caring team. Sometimes we miss out sharing vital information that’s bothering us…other than that it’s fine.”
“Before my treatment started with Brightside I was a total wreck. I am coping with my anxiety, hypertension and depression a little bit better now. Thanks to Brightside!”
“Love the convenience of this service. Only negative feedback is that “Request medication review” confuses me. I wish it just said “schedule follow up appointment” and then you could always fill out the questions afterwards. Also the multiple choice questions are hard to answer. “Which symptom is most bothersome for you?” doesn’t include the answer “feeling sad” which I would think is a common response.”
“My care team is amazing and they make me feel so comfortable going through treatment. I feel seen and heard by them and it’s the best therapy I have done.”
“Apart from not knowing details from the psychiatrist on when slight changes start happening, what to expect and what needs to be done from my side. How will be the journey? Rest seems to be going okay so far.”
“Brightside has been a Godsend . I was able to talk to a Dr right away and get started on a medication . The weekly checking make me feel secure that they are making sure I am doing ok.”
“I have requested a new therapist. Have not received one since I started. However I do have a provider for perscriptions. This is not the desired care I wanted. Tempted to go with another provider so that I can have a therapist to speak with and a provider. I don't think i'm asking for too much to see a different therapist.”
“5 out of 5 stars
I'm absolutely thrilled with the exceptional customer service provided by Wally Garcia. Their swift response times, comprehensive information, and remarkable efficiency truly set them apart. Every interaction was handled with the utmost professionalism and quickness. I couldn't be more impressed with our brief interactions. Keep up the fantastic work!”
“It’s fine but I don’t like how the pricing is not easy to determine. I have no idea how much Brightside is costing me. I can’t believe it takes this long to find out how much insurance is covering and then to bill me. I am afraid to schedule another appointment with my provider because I don’t know how much that will cost.”
“Finding and working with brightside has been an amazing process and super easy to get the help I need. I also really enjoy my psychiatrist who takes the time to listen to me and find the right medication. It's very convenient to be able to do virtual appointments as well and I was suprised at how quick I was able to get help!”
“Would definitely recommend Brightside. I feel very blessed to have access to an app like this that connects me with professionals who can help me live the life I want. The reminders are great. Once I figured out how the process works to get started, it all went well.”
“I am very happy with the 2 people that I am working with. They truly have my best interest at heart. They are never in a rush and they are there regardless of how long it may take. I am grateful for that.”
