“I am not too happy that I sent a text to my doctor and she has yet to reply. Also I have one day of medication left and yet to get a response to getting a refill. This is my first time in using this service and I had a simple question that is unanswered.”
“Unfortunately you guys aren’t accepting my insurance any longer. I found out not because you guys let me know but because my therapist told me. That was really upsetting. My therapist has been amazing and so has my psychiatrist.”
“Brightside is a good app for people who have a busy schedule that makes it hard to go to physical appointments but it is bad for people who don’t have the will power to hold themselves accountable and show up to their appointments.”
“Dr. Cox has been a tremendous help in getting me on the right medication for my severe depression. I have also started with therapy and am quite happy with my therapist so far. I would recommend Brightside to anyone that is suffering from depression and/or anxiety. When it’s hard to even get out of bed each day, Brightside is within reach and available to help! Thank you for that!”
“My Therapist has been and is very understanding and helpful. She keeps me focused on the positive side. I am in the process of moving from what was the family home with many memories to a one bedroom apartment. This has caused tremendous stress and anxiety. My therapy sessions have alleviated a great deal of this stress.”
“First of all, I am extremely happy with Brightside's service, I am very happy with my provider and her attention to my individual needs. The convienence of tele-health has given me a great oppurtunity to manage my care.
My only concern is financial- the value of service is undisputed, but I am concerned that there will be a time when I can no longer carry the monthly fee as I am on limited funds. If there were a reduced monthly rate, or an occasional discount code, it would reduce my anxiety about the issue. I don't want things to change, this has been a great experience for me.”
