“I believe that Brightside is an excellent platform to receive mental health care. Unfortunately, they only accept a limited number of insurance plans keeping most of what they offer out of reach due to the financial commitment required by patients. If Brightside accepted my insurance (Anthem), I would certainly use more of their services. Until then, however, my rating is 3 stars for the platform. My rating for my psychiatrist, however, is easily 5 stars.”
“I love how easy and convenient it is to access care around my schedule. In the past, I haven't followed through since care was time-consuming and keeping up with appointments was creating more stress. This process has been stress-free.”
“Brightside is a wonderful app. Both the Counselling and Prescriptions have helped me tremendously. The easy to use tools, videos and lessons on the app are easy to access, & nice to have access to when having a tough day or event. The results have been fast and I have had a lot of growth in the last 6 weeks.”
“It was very convienient and I did not have to wait weeks to get in to a psychiatrist. Also, the person seemed very knowledgeable. However, I get too many emails telling me to tell you how I am doing. It seems too frequent.”
“I've struggled almost my entire life with my mental health with no answers. Using brightside has given me the ability and medications that I need to feel a sense of calmness for the first time in my life, and be a better mom to my children. I couldn't be more grateful.”
“I don't like that I can't change providers. It's ok. I've had better experiences, I've had worse. Trying to get a refund for services I didn't use, we'll see how that goes.”
“I am extremely happy with Brightside. My therapist is absolutely amazing. I think she is helping me more than any therapist I've used previously, and I've seen like six of them over the years! I'm so glad there is a virtual therapy service that accepts my insurance.”
“didn't like psychiatrist who met with me 1 time, she was dismissive of me and didn't listen carefully or care about any medications other than the psych meds. haven't been able to figure out how to schedule with a different psychiatrist. only 1 therapist is available for scheduling and they wouldn't be a good fit for me.”
“I am so extremely happy that I have found BRIGHTSIDE! The doctors are amazing and so very helpful and available! The website/portal is very easy to use. The resources and lessons are all so helpful! Thank you”
