“This service helped me find a provider when there were none available in my area. I feel so much better since starting with Brightside. Very pleased with my treatment and service.”
“I am very aggravated that my therapy session didn't occur because when I pushed join now it kept bringing me back to the Brightside homepage. I certainly hope I'm not charged because I'm ready. You had time to write this email but not respond to me asking for help!”
“This really helped me when I was in a time of need when I didn’t have my own doctor or insurance. I was in a terrible state and being able to have a doctor immediately was very helpful until I could get to a place I could get those things in order.”
“Usually the app is not not working and I’m unable to book my appointments. Or the quality of mental health care workers are poor, they don’t even listen and twice I’ve had to let them know my circumstances are different to some other patient they’re seeing”
“I like that Brightside accepts my insurance and my experience has been mostly positive, however, I have been prompted to meet with my specialist randomly/when it's not deemed necessary, by them. For example, recently this happened less than a week after we'd had an appointment. This wouldn't be a problem if I didn't have a high co-pay, but I do and my anxiety and depression are mostly under control with medication. I don't mind meeting when it's important/if my provider would like to meet with me, but there's something that's going on with this system that is prompting it unnecessarily.”
“Brightside’s program and tools as well as their therapists and providers create an approachable way to improve your mental well-being. I am so thankful for this company and their program- it has truly saved my life.”
“It us taking me a bit of time adjusting to the Lamictal. I am still working up the dosage on this starter pack. Brightside is doing very well. Thank you for my weekly check in e mail reminder”
