“I have been frustrated with communication issues and appointments being canceled. Messages from caregivers aren't easily read by teen's providers. I do very much like my therapist though.”
“I honestly am so glad that I found Brightside, because I work 9-5 and can't afford to leave work all the time for therapy, and the other platform I had used was more clinical and only about the money. This one is easy to access, they are there for me any time of day, it is affordable, both the psychiatrist and therapist I have talked to really sounded like they care about my well-being first and foremost.”
“My overall mental and physical health has improved 1000%. I never thought talking to someone about my trivial problems would help me improve myself and my perspective on life and all my relationships. These guys are great at what they do, I’m sold!”
“I have had an exceptional experience with Brightside. Both my therapist and psychiatrist help me overcome a severe phobia by giving me coping skills and strategies that really worked. The flexible scheduling has been a blessing, so I don't have to miss work to get to appointments.”
“I would rate bright side as a top notch program for both depression and anxiety. I feel like a completely new person, and it has given me feeling of empowerment to know that I can take control of my own health, including my mental health. I am very happy and I will continue with the therapy, and I have recommended it to many people to check and see if their insurance covers it, because if it does, everybody needs it.”
“The app is easy to navigate with helpful lessons you can access any time. The appointment reminders and ease of being able to talk to your provider from anywhere makes it less stressful. They go through my insurance and at the end of the day I don’t just feel like a number. I actually look forward to my sessions and i can see and feel the difference in myself.”
“Communication is n consistent with both customer service and alert reminders to schedule follow-ups and next sessions.
Scheduling with individuals is limited so can be challenging.
No reply on several customer service items, even with multiple attempts.”
“My experience with Brightside is good so far. No complaints. I just get confused on when I saw the therapist and when I saw the psychiatrist but I will figure it out.”
“I had some issues with the app loading but so far I really like my psychiatrist, the treatment plan, the check-ins, etc. A little confused why they don’t share diagnoses on the app. Overall though, it’s been good.”
