“About the same as any other mental health app. I really enjoy my provider but the follow up appointments are only 15 minutes and that is not enough time. I feel rushed through appointments and will try to find a different place for my mental health due to how Brightside limits appointment times.”
“I am happy with the treatment at Brightside. I did not do the counseling, meds were subscribed and once I got past the initial side effects it has helped me tremendously.”
“It’s generally good. It was problematic when my score triggered a demand for me to have an appointment which my provider agreed I didn’t need, but I kept getting emails and texts to make the appointment. My provider called “support” but the messages kept coming. I wrote to support and didn’t get a response. By that time it was the weekend and no one would answer the phone. I thinkk I got persistent messages for 3-4 days and it was upsetting.
I was thinking if this continues to be a problem, I might have to change my scores so they won’t trigger this, but then it’s not accurate. I suggest you make a way for the providers to turn off these messages if they deem appropriate.”
“I am delighted to have used this app. I am very happy with my therapist and my psychiatrist. They are both assessed and addressed my needs from the very beginning. I have been feeling much better and thinking clearer. The lessons are very very helpful. They helped me to understand my feelings and why they exist. I have also learned to be aware of how I’m feeling physically as well. Everyone should use the lessons on the app. They are most certainly helpful on your journey.”
“4/5
It’s very easy to use and schedule. I love the digital lessons. Sometimes my schedule is too hectic to commit to a therapy session every week so I would prefer a “slower” pace at times. Some sessions I feel are too structured around curing my anxiety using best practices for when anxiety hits.
Alternatively, i think it would be beneficial for my therapist to understand where my anxiety stems from, and id like to talk about those struggles, instead, to help avoid anxiety all together.”
“Brightside has tremendously saved me. I will forever be grateful. Its very simple and easy to use and navigate. The Dr's really care about your well being and getting better. I highly recommend. Thank you again.”
“I love Brightside. My counselor, Christina is awesome. I have been in counselling on and off for 40 years and she has given me new insights and I am making progress.”
