“I don’t know if I’m reviewing Brightside or myself. I am having a difficult time figuring out where my treatment is going, and I can’t decide if I’m overthinking things or if my directions aren’t clear. I suspect some of both.”
“So far, so Good! The advice that my Therapist has given has helped and the medicine that has been prescribed has helped me and made a difference that is also noticeable to others. The app sometimes doesn’t work even though I have I have re-installed it twice on both of my devices.”
“I feel bad that I haven’t checked in recently, but I’ve been so happy with the support and service I have gotten. The accessibility is pretty great to have in today’s times.”
“I received a text message from a new therapist saying they were assigned to my case. This was confusing because I had not requested a new therapist. This was at approx 1145 am. When I logged in, she indeed was assigned and my old therapist was gone. It was not until after this, at approx 115pm, that I received an email in which I was told I needed to choose a new therapist because my old one is moving on from Brightside and I had until today (!) to choose a new one or one would be assigned. I thought the communication could have been handled better and I have been actually given an opportunity to choose someone myself. I will try the one I was assigned, but I feel like this would have been jarring for someone who was going through something harder than I am. I would give one star because this is very disorganized. I am giving three stars for Adriana, who I see for meds and is awesome. If communication was better, which should be key, it would be five stars.”
“Brightside has changed my life. I went from being depressed and angry daily to a happy functioning adult. I couldn't be happier with the care I've received.”
“Really enjoy meeting with my psychiatrist. She's very personable and the ability to do my visit from anywhere is very convenient with my work schedule. The app is also really helpful.”
“I am so blessed to have found the team i have, without them my life would be in turmoil but I am able to believe in my future now! Thank you so much! My family thanks you as well they have their father and friend back!”
“The doctors here are great and actually listen to you. I felt very heard and my needs are finally treated. Will continue seeing these providers. I love that you can look up what types of care each provider specializes in for your certain needs.”
