“Brightside has done more for me than any other therapists or psychiatrist I have had. They are genuinely invested in my care and helping me with my issues. I would not be as stable as I am now without them.”
“There are some limitations that have been difficult. The inability to use No-fault insurance and the inability to be able to have access to documents that would allow for reimbursement through No-fault insurance.
Another limitation is the inability to make an appointment for the next session when you’ve used all your allotted sessions for the month. I understand that you can pay for an additional appointment but it would be nice to be able to reserve an appointment for the time when your card is charged for a new month, even if it’s a tentative appointment. It’s difficult when a regularly day for appointments are no longer available because you have to wait a week to make a new appointment.
Otherwise, the platform is great and the practitioners I’ve been seeing are wonderful.”
“So far so good, medication after a month is probably working about 75%. Depression down and panic attacks slowly getting better. Really enjoy my doctor as well she’s been very helpful.”
“Brightside isa very convenient way to seek help for mental health treatment. I enjoy video sessions withy provider and the check-ins are good to gauge your progress.”
“It's really hard to navigate and hard to communicate in a timely matter. Struggling to get a prescription refill because the therapist are not properly communicating with the Drs. Booked wrong appt. because the information given to me by the Dr. to make a follow-up appt was not clear on how to do. I ended up booking the wrong appt with a therapist instead of the Dr. and now Im stuck with no medication because I need to do another follow-up and pay $25 again when I just had an appt. on Saturday for the same thing. Really very frustrating.”
“3 Stars so far. It was very easy to sign up, get an appointment, and do check ins. However I am waiting of a refill of my medication and have been without it for a few days now.”
