“Brightside is a very decent place to handle depression. Although they are also taking care of my anxiety and the medication is not what I need for my extent of gad. All in all I would rate it as a 3 in a half. Things could be almost perfect, but I am still suffering with anxiety.”
“I love the platform; however, i feel as though my limited experience of providers working with the app that they aren’t always the most helpful. I don’t feel like the therapist really cares to put in work, and as someone with extreme difficulty maintaining and making appointments, as my therapist that is the least they should help with. My medication provider does not respond to messages and seems judgmental, two big negatives for me as a patient seeking care. I wish brightside would be sure the independent providers aren’t only properly certified, but that their personalities and ability to actually be of help to the patients was more deeply screened and vetted.”
“Y’all are doing great! I have my up and down days. But I love Brightside so much! I’m so thankful I can have good care right from home. I can’t go into a building with my anxiety so it helps a lot.”
“I have been working with Brightside for about a month and am highly pleased with my psychiatric nurse practitioner, Kayla Hayes. She responds to my communication promptly and has been very helpful on our telehealth conferences. Hopefully, I will feel better soon.”
“The convenience and broad hours of therapists is incredibly helpful and everyone I have worked with has been wonderful. Tech support does leave a little to be desired, but that's pretty common with tech support and is not bad enough to lower rating.”
