“Providers and therapists cancel on you last minute. Rx are not sent the day you see the psychiatrist. Therapists are disengaged and don’t really listen.”
“I do really appreciate the convenience, but the cost is a lot and I know it will have me ending my subscription probably earlier than I should, but it really helped get me started on a better path easily.”
“Brightside has, thus far, been an immense help. The convenience of being able to do things online alleviates any major scheduling conflicts with day to day life, and the website/app are both easy to nagivate and responsive. The checkins are non-intrusive and further help illustrate your progress and give you a better sense of how you're doing overall. It's been, honestly, really nice.”
“I have really enjoyed being a patient with Brightside! I was able to find help quickly and the app is really easy to navigate. My therapist is so helpful, I always leave our appointments feeling lighter, it’s truly wonderful!”
“I love my therapist Debbie, I will give her five stars. About the psychiatric part I will give you one star. I wish you had real doctors, not nurses.”
“The provider I have was late to my first appointment and didn’t show up to my second appointment at all! Didn’t even hear from her. I’m very disappointed.”
“My prescriber is everything I had hoped for: respectful, knowledgeable, clear, available. I can't speak to the therapy as I already had that in place through another organization.”
“The ability to pick your own practitioners and self schedule without phone calls is amazing. I’ve had good results so far with psychiatry and therapy.”
“I think it’s good, though I wish it was more inclusive in the score chart. For example, I struggle with PTSD so seeing a chart of my symptom progression would be extremely beneficial for my treatment and health. I feel as if this should be inclusive with other mental conditions. Otherwise the app has been helping a ton”
“Getting the medication was a lifesaver. Having those check ins and seeing that I am feeling better is more motivating to continue to get better. I am very happy with Brightside!”
