“I have learned a lot from my therapist on how to deal with my thoughts and feelings. The medication prescribed to me has made an immense difference in my day-to-day.”
“Brightside is a game changer for mental health care. I was struggling and Brightside made it easy to connect with a provider who helped get me on the right meds which have started to make a huge difference.”
“I’m grateful to Brightside for offering online services, it makes getting mental health care significantly more accessible compared to seeking traditional mental health care. Thank you Brightside!”
“Overall, Brightside is working for me. My symptoms are improving with my new medication, and it is convenient to have sessions at my home, although I have been asked to reschedule appointments a few times over the past couple months. Still, I am able to speak to my therapist on the weekend, which is much better than squeezing it into a work day. My doctor is very knowledgeable and supportive as is my therapist. I’m glad I took the leap!”
“When I first found bright side I was in crisis and had no insurance. I'd already been going to therapy outside of brightside but was having a really hard time finding a psychiatrist I felt comfortable with and could trust. My experience with my assigned psychiatrist has been kind, effective and straight to the point. I appreciate the time he took during my intake call to listen to me and my concerns about past medications that didn't work for me. I have been trying to handle my mental health without meds for years because of misprescribed meds and misdiagnosis. I've always felt rushed out of offices, never had things explained to me and overall felt dismissed and ultimately never helped. My psychiatrist was understanding and patient with me explaining exactly why and how these meds would be best to work for me. He also understood how important it was I get meds ASAP and took steps to get them to me the next day AND found a goodRX code for me to get a discounted price at pickup from a pharmacy. The check-ins are just the right amount of interaction for me and he always answers any questions I have within the day. Overall Brightside has been amazing for me. My meds are working wonders and I'm so grateful to the psychiatrist they assigned to me.”
“I am very satisfied with the medication management. I was not impressed with the therapy option available however it may be simply not a good fit for me personally.”
“I am not super satisfied with Brightside. I am happy that I was able to quickly get a provider, however the online site is confusing and hard to navigate. I often have trouble figuring out how to message my provider quickly. The online check-ins are frustrating in that they score you in how you rate on a depression and anxiety scale, which sometimes labels you are "minimally depressed/anxious"- which is not necessarily accurate. Simply because my medication is helping my symptoms does not mean I am "minimally" mentally ill. This rating process comes off as minimizing my experience. Additionally, several times my provider has taken more than 72 hours to respond to me, and I have gone without getting a refill on my prescription, leaving me with withdrawal side effects. For $95 dollars a month, all of these inconveniences are frustrating, especially when there are many sites out there who provide the same type of service as Brightside.”
