“Very disappointed I chose your company because you accepted my insurance. In addition I requested itemized bills which you said were sent but I never received.
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“I have met with 2 Brightside providers, and each was helpful and careful about my symptoms and medications.
Brightside’s website and email communication have been easy to use and well-focused on care.”
“It's ok but I don't feel like I can depend on it for long term care because my providers keep changing when I don't want them to, and I have few options to change providers when I *do* want to.”
“difficult to find a mutually convenient appointment time slot for the first consultation. not enough options for providers. medication isn’t working. nothing can be resolved over messages so you incur a copay for every meeting.”
“Why did I wait so long to reach out for help. Brightside has been easy from consult to booking sessions with my therapist to weekly lessons. The staff is amazing, caring and are there to help you be successful.
After being stuck for the past 6 years, my therapist has helped me navigate through some big issues in just 4 weeks. I can’t wait to see more milestones and the future is looking bright.”
“I haven’t felt this great in years. The providers at Brightside ensured that I was on the correct medications to treat my anxiety and depression and had the proper amount of therapy. I didn’t realize how much I needed their help and am so grateful that I made my mental health a priority this year.”