“Sorry. I know you’re working diligently to resolve this issue, but I feel it’s taking too long. I’ve submitted all the requested information several times, had an email that said all was resolved and then I am Still Not able to schedule any sessions with both therapist and my medical provider. I feel my anxiety and depression are getting worse and am concerned about receiving care I truly love my sessions with my Brightside providers and fo not wish to change. Isn’t there a phone number that I could call and reach out to a representative who can assist me. Thank you for understanding
Terri Mitchell”
“The quality beats other services. High quality services. The charging, is ridiculous. I get charge for 4? Sessions with a therapist, I don’t actually know because it’s standard and not based on availability. I’ve considered going elsewhere, but have stayed based on quality, but why should I pay for 4 sessions a month if I can only get 1-2 a month? What I pay for varies month to month, seems like an unrealistic model.”
“My care team is amazing. They take their time to listen to my concerns, they provide thoughtful and professional insights and feedback. I’m so grateful”
“I have had a good experience with both of my doctors. They have been helpful and understanding. It’s nice that someone actually wants to help instead of medicate and send em on”
“Unbelievable, the difference I’ve had in dealing with anxiety since using the service. I still get anxiety and stress, but now have effective medication and tools to combat situations head-on. It’s literally changed my life for the better over the last 2 months. I can’t wait to see where the program goes next to try and totally eliminate my anxiety, stress, and sleep issues for good.
Brightside and Jade (my provider) have made a massive difference!”
“Rate at a 2
At first I felt good about using Brightside. Then as Some of my medication that I have been taking for years they won't prescribe.
In a dark space ATM because of this....Brett”
