“Meh! I like brightside because I am able to get the prescription medication I need. It is, however, really impersonal and expensive. I am paying an arm and a leg just to have access to this medication and the facade of patient/doctor care is a little silly. Oh well!”
“I really needed help, but I’m not sure I would have sought it out if I couldn’t have done it over video chat. I was just at the point where everything felt too hard. I’m definitely doing better after seeing Dr. Shani Isaac with Brightside.”
“I really like the convenience of it and I feel like my mental health has improved. I wish therapy was a bit more thorough. I’ve also had trouble getting timely responses from my provider and an issue with him submitting my medication correctly.”
“Brightside wasn't clear from the beginning about the length of each session. I'm also being charged a full copay of $50 for half the amount of time that I should be given? I've had three visits thus far + spent the last one talking about techinical issues. I feel frustrated because I'm being charged over the amount I was promised and I'm also not getting anything accomplished.”
