“Finding the time and energy to focus on myself is what got me in a mess of problems in my personal life. Traditional mental health options were too slow and disruptive to the little energy and motivation I could muster. Brightside saved my life.”
“The check in’s are good! I love my therapist and the time we have. I wish we had more time. I struggle daily but I’m told my insurance won’t cover two visits a week. Other than that I appreciate my meds being managed just wish we had more time.”
“I had the pleasure of working with Shailendra Jain and he was great! Always made me feel heard and never pushed anything I didn’t want. Sad he left Brightside though..”
“Brightside has been a huge help for me in managing my mental health. The lessons have taught me valuable skills and my therapist is helpful, thoughtful, and motivates me to make the necessary changes to better myself.”
“Brightside has been a great resource for a person like me who just wanted a quick way to get a little emotional support. It’s also a convenient way to get some medical drugs quickly.”
“I rated Brightside as "Good." For some reason, when I click on the green box above, it does nothing.
I love my provider - I'm currently in the Medication Maintenance Plan - and I just signed up with a therapist as well. The only issue I have is that it takes a long time for Support to reply to emails. I think that you need to hire more Support people. I noticed that other clients also spoke about this in their reviews. Especially on a platform such as this - for therapy and medication - people are not feeling well. Perhaps they have just been released from the hospital - as was my case before I signed up for therapy - and they are anxious and depressed. It's not a good time to have to wait so long for replies from Support.
Also, the website is not very intuitive. AI has progressed so much over the past 10 years and the website does not offer a lot of info. ie. I tried adding therapy to my plan on the site - when I went in to pay - my Med. Maintenance Plan was shown as costing $95/month. I actually pay $45/month. The system should know that this is the amount I pay and should be updated with the correct amount.
Overall, I do like the site and my current provider is very knowledgable about medications and she is very understanding and seems to care about my progress. You guys just need some tweaks here and there in order to receive the "very good" rating!”
“Brightside's approach has been amazing. I love the way the lessons are spaced out and how you can provide candid comments and the provider really looks into them and works with you to understand what is going on and how to better deal with things.”
“I have had a great experience with Brightside. I was too anxious to go see a provider in my hometown, and Brightside has given me the opportunity to be seen virtually.”
