“4/5
It’s very easy to use and schedule. I love the digital lessons. Sometimes my schedule is too hectic to commit to a therapy session every week so I would prefer a “slower” pace at times. Some sessions I feel are too structured around curing my anxiety using best practices for when anxiety hits.
Alternatively, i think it would be beneficial for my therapist to understand where my anxiety stems from, and id like to talk about those struggles, instead, to help avoid anxiety all together.”
“Brightside has tremendously saved me. I will forever be grateful. Its very simple and easy to use and navigate. The Dr's really care about your well being and getting better. I highly recommend. Thank you again.”
“I love Brightside. My counselor, Christina is awesome. I have been in counselling on and off for 40 years and she has given me new insights and I am making progress.”
“I couldn't love Brightside more! I was able to talk to someone fast and it has been extremely helpful. It helps having so many available times so I can choose what works best with my hectic life”
“Brightside is a wonderful platform for depression/anxiety care. The combination of having both a prescribing provider and therapist/counselor works very well for me. I feel very heard by my Brightside providers and appreciate the excellent care I have received.”
“I admit I wasn't sure if it would work for me. In the past I simply wasn't listened to, or my insurance wasn't covered. I tried and couldn't keep up with talking to someone about the issues I had. So far Brightside has truly given me a good outcome that has made my daily life easier. I appreciate it so much already.”
“The only thing I think needs to be changed is the "check-in" questionnaires. The lowest you can mark is the "several times" and the next would be "not at all". I think the questionnaire needs a box for "a few times" or "infrequently." I also feel the billing needs to be broken down a bit so that I can see how it was billed to my Medicare and if it is also being submitted to my supplemental insurance.
Thanks
Zina Keeran”
