“The medication I believe has help significantly. I am still getting used to therapy. This is my first time doing therapy. I enjoy Lessing to the lesson.”
“This is a poor experience all around. Zero guidance. I can't get in touch with someone for simple prescription needs. The website is not intuitive and it does not provide me with the straight forward process I need, which again is simple, just medication without lapse. I'm also getting a variety of bills at different rates and there is not breakdown of what any of it is for.”
“It’s nice to have access to see the team’s schedule and then pick a day/time that works for my schedule based on theirs. The text/messaging feature within the app is extremely useful when I have a simple meds question or refill request instead of needing a full on appointment.”
“Attributes that I love: the flexibility of scheduling appointments, the ease of use of the platform. The "Lessons" that can be done anytime. In addition, the therapists I've had so far have been great. Thanks for the work you all do!”
“I started out desperately needing help. Not wanting to go to a therapist in person because I was nervous. I didn’t know how to control my emotions, to constantly feeling helpless and angry- my therapist and psychiatrist have single handedly helped me through some of the toughest times of my life. Therapy has improved my life drastically. Talking to someone who can help you and provide amazing feedback is something a lot of people need in life. I do not regret taking the plunge on Brightside. What’s also awesome is that my insurance covers it and I just pay a copay. Thank you Brightside for making therapy easily accessible for those who don’t know where to start.”
“Love the service. My psychiatrist is nice and listens to my concerns. Only area for improvement, in my perspective, is to allow patients to make appts. without asking to make an appt. :)”
“I’m still waiting for my first copay bill so I’m really new here. So far it seems okay, but I’m still looking for how this is going to be as good as in person therapy. I’m hopeful, but skeptical.”
“online therapy has been great! It has help keep me balanced. I Have the freedom of doing a session where and when I need. I am grateful to have found Brightside.”
“At the moment, I am not able to watch the videos on Observation or Self-care. I am not sure why.
I am able to talk easily to Ms. Tipton, but it doesn't seem that I am talking very much at all with Alicia. Does that come later?”
“The care I have received both from my psychiatrist and therapist has been excellent, far exceeding my expectations. The only reason I docked a star is because Brightside doesn't allow psychiatrists to fill out documentation for leaves of absence from places of employment.”
