“The new doctor is so much better than the first one. Ms Cox is amazing. They don’t make me feel like I’m just a number. They both listen and help me.”
“My experience has been wonderful. I met with a couple of physiatrist trying to find the perfect fit. I was feeling like I wasn’t being taken seriously, like they were not listening. Certainly didn’t feel comfortable. So happy I found you guys. I have the best physiatrist. She is warm and compassionite. She listens and doesn’t make me feel dumb or embarrassed. I’ve been fighting for year last to find the right one and I have! Thank you for everything. I have hope again!”
“Brightside paired me with the best therapist I’ve ever had. Dr Nesmith is wonderful and really helped me address issues that were causing my depression.”
“I don’t know if I’m reviewing Brightside or myself. I am having a difficult time figuring out where my treatment is going, and I can’t decide if I’m overthinking things or if my directions aren’t clear. I suspect some of both.”
“So far, so Good! The advice that my Therapist has given has helped and the medicine that has been prescribed has helped me and made a difference that is also noticeable to others. The app sometimes doesn’t work even though I have I have re-installed it twice on both of my devices.”
“I feel bad that I haven’t checked in recently, but I’ve been so happy with the support and service I have gotten. The accessibility is pretty great to have in today’s times.”
“I received a text message from a new therapist saying they were assigned to my case. This was confusing because I had not requested a new therapist. This was at approx 1145 am. When I logged in, she indeed was assigned and my old therapist was gone. It was not until after this, at approx 115pm, that I received an email in which I was told I needed to choose a new therapist because my old one is moving on from Brightside and I had until today (!) to choose a new one or one would be assigned. I thought the communication could have been handled better and I have been actually given an opportunity to choose someone myself. I will try the one I was assigned, but I feel like this would have been jarring for someone who was going through something harder than I am. I would give one star because this is very disorganized. I am giving three stars for Adriana, who I see for meds and is awesome. If communication was better, which should be key, it would be five stars.”
