“I would like to have more options on the website, it just seems like it’s a little bare. I’d like like a visit history, some of sort of option that shows me historical data. Also with customer service, I’d like to have a more faster option for service instead of emailing and getting responses within 24 hours. Maybe a phone number or a chat service would ensure quicker service? Other than that, no complaints!”
“It's fine. There are constant messages it feels like and no way to limit the amount of messages I'm receiving that I've found, so I don't enjoy that.”
“For me, Brightside has proven to be an easy and affordable way to access antidepressants. I’ve been seeing a long term outside therapist, and she recommended to try antidepressants when going through a particularly difficult time. I was overwhelmed with figuring out how to do that, and stumbled upon Brightside. I was able to get set up and started on meds in a week. The psychiatrist I see at Brightside is kind and knowledgable, the bi-weekly check ins are a great way to track progress and get help when needed, and they accept my insurance! Plus, the meds are delivered to my door automatically every month so I don’t even have to think about it.”
“I was impressed with how fast I was able to get an appointment as in my area the wait is months long. Also, I received helpful medication quickly which is also hard to get here. My provider is terrific, helpful and kind. The zoom appointments are great for my hectic life. Really love this program so far!”
“I’ve been able to actually get assistance and therapy quickly and with people who I work well with rather than waiting months only to find I don’t click with the providers or therapists. I’ve recommended the platform to many friends and family and I’ll be continuing to do so long after my treatment ends.”
“Love my therapist. I am learning new ways to approach situations. Meds help. But I really need to get to the root of my depression, PTSD and anxiety. Am hopeful that will be accomplished through ongoing therapy with Brightside. Ty!!”
“Although my treatment was taken off course by the loss of a loved one my team adjusted my medicine and gave me strategies to cope that greatly improved my mood. I had a great today. Thank you Brightside!”
